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Bluetooth keeps re-connecting my airpods...

Anonymous
2018-04-07T23:35:02+00:00

To whom it may concern,

I've always had so many issues with bluetooth on windows, but this recent one is extremely irritating. The airpods on my windows 10 bluetooth keeps wanting to auto connect to my PC. Every time I connect it to my mac, it just automatically decides to connect itself back to my pc 30 seconds later. The only way of stopping this is by disconnecting the airpods manually on my pc before connecting to my laptop or phone. If the airpods are connected to the pc, and I then decide I want to connect it to something else, I always have to disconnect it on my pc first. Why does windows have priority over this device as appose to my phone or macbook? Rebooting my laptop also automatically connects the airpods without asking. You'd think that connecting the airpods to another device would automatically disable it on the previous device.

Regards,

Liam

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-05T17:23:49+00:00

    I just searched for this issue myself and came across this post on Reddit. This seems to have corrected my issues I was having with one or both disconnecting. 

    Reddit Post: https://www.reddit.com/r/airpods/comments/5r2k63/airpods\_shutting\_offdisconnecting\_with\_windows\_10/

    Copy/Pasta

    I was having issues with my AirPods dropping connection from my Surface Pro 4 if there was no audio playing, which is a fine idea, but the timer was for only like 10 seconds. This was incredibly annoying, so I found a quick fix.

    For keeping AirPods connected indefinitely to a Windows 10 device:

    1. Go to Device Manager
    2. In the 'devices by type' view, open the Human Interface Devices
    3. Scroll until you find 2 AirPods entries:
      • (Name) AirPods Audio/Video Remote Control HID
      • (Name) AirPods Hands-Free Call Control HID
    4. For each of the devices, right click and choose Properties
    5. Go to Power Management tab
    6. Uncheck the 'Allow the computer to turn off this device to save power' box.
    7. Click OK

    There are probably other workarounds, but this is how I did it. Share any other useful info you have below. i.e. Can the device shutoff timer be changed?

    Update: It is not indefinite. I think the AirPods decide when to turn off after not being in use, rather than Windows deciding to do it. Either way, it is still a huge improvement IMO.

    Update 2: One more update! I think I've got it... you also have to repeat steps 4-6 for both of the "Bluetooth Low Energy GATT compliant HID device" as well. (Jeremy_AG insight, mine was named "Bluetooth HID Device")

    10+ people found this answer helpful.
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  1. Anonymous
    2018-10-31T20:25:52+00:00

    I just searched for this issue myself and came across this post on Reddit. This seems to have corrected my issues I was having with one or both disconnecting. 

    Reddit Post: https://www.reddit.com/r/airpods/comments/5r2k63/airpods\_shutting\_offdisconnecting\_with\_windows\_10/

    Copy/Pasta

    I was having issues with my AirPods dropping connection from my Surface Pro 4 if there was no audio playing, which is a fine idea, but the timer was for only like 10 seconds. This was incredibly annoying, so I found a quick fix.

    For keeping AirPods connected indefinitely to a Windows 10 device:

    1. Go to Device Manager
    2. In the 'devices by type' view, open the Human Interface Devices
    3. Scroll until you find 2 AirPods entries:
      • (Name) AirPods Audio/Video Remote Control HID
      • (Name) AirPods Hands-Free Call Control HID
    4. For each of the devices, right click and choose Properties
    5. Go to Power Management tab
    6. Uncheck the 'Allow the computer to turn off this device to save power' box.
    7. Click OK

    There are probably other workarounds, but this is how I did it. Share any other useful info you have below. i.e. Can the device shutoff timer be changed?

    Update: It is not indefinite. I think the AirPods decide when to turn off after not being in use, rather than Windows deciding to do it. Either way, it is still a huge improvement IMO.

    Update 2: One more update! I think I've got it... you also have to repeat steps 4-6 for both of the "Bluetooth Low Energy GATT compliant HID device" as well. (Jeremy_AG insight, mine was named "Bluetooth HID Device")

    the most recent windows update has removed the power management tab from all Bluetooth devices in the device manager and airpods no longer appear in the human interface devices tab.... how do I fix this issue now!? Please help. I use airpod when I am doing course work and I pause a lot to take notes which causes windows to disconnect my airpods.... a lot... it makes using the airpods or really any Bluetooth headset pointless..... I just need to disable the option 'Allow the computer to turn off this device to save power' but I have no idea where to do that now.

    7 people found this answer helpful.
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  2. Anonymous
    2018-10-31T16:33:28+00:00

    Under Human interface devices there is no icon for my airpods, the airpods are listed under system devices but there is no tab for power management there. This issue has made using the airpods pointless on my surface pro... help?!

    3 people found this answer helpful.
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  3. Anonymous
    2018-08-16T13:52:16+00:00

    Same here, still haven't found any solutions. Really annoying, it's almost impossible using airpods with both a PC and Macbook.

    3 people found this answer helpful.
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  4. Anonymous
    2018-09-07T04:41:22+00:00

    same issue, cannot find airpods in human interface devices, have you fixed this?

    update:

    I have reinstalled the system, and I found airpods and bluetooth GATT in human interface devices. However, even if I turn all three options off, the problem still exists.......

    1 person found this answer helpful.
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