Unable to open photos- "File system error (-2147219196)"

Hi, Jwelch0010

You follow the next step below:

Go to Settings> Applications> Applications and features. From here you should look for the application in question. You will not be able to do anything unless you enter the advanced options. Here you will see an option called Reset and that, pressing it will solve the problem. Just sit down and wait for the system to do its job, then do the test to see if you have found the right solution.

Another option is to reinstall the app. Yes, this can be done if you use the PowerShell (press the Windows key + S) and type the following command: get-appxpackage * Microsoft.Windows.Photos * | remove-appxpackage. Then you just have to find the app in the Store and install it again. Now that the Store is out, you can choose another of the free apps that are available to you and then use them as default apps if you do not like Photos as such.

Hello,

This is widely reported and known issue at the moment. We're expecting a fix from Microsoft, in upcoming Windows Updates.

As of now, you can use classic Windows Photo Viewer to view photos:

https://www.kapilarya.com/open-images-with-wind...

To edit Photos, you can use MS Paint or third-party program such as Paint.net, IrfanView.

Regards.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

We are starting to see more of these cases today, so let's start by isolating any Updates that were installed that might have caused it. If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

If not then you can Reset Photos app at Settings > Apps > Apps & Features > Photos app > Advanced Options. Your pictures will be safe in the User Pictures folder.

If that doesn't help try reinstalling the Photos app from Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

You can also unhide Windows Photo viewer which is still there but hidden in Windows 10: https://www.tenforums.com/tutorials/14312-resto...

Or install Irfanviewer which is good too:

If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

If you want to report this to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback and may interact with you. But Microsoft will not even see it here because this is a tech forums where we are mostly volunteers trying to help solve your problems.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Glad to hear it.

Let us know if there's anything else.

If not then you can mark the post which helped most as the Answer, to help others.

Hi Greg, 

I installed Irfanview, and my issue has been resolved. Thank you!