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Fitbit Charge not Recognized by Bluetooth (Windows 10 - PC)

Anonymous
2018-07-07T22:15:10+00:00

Fitbit Charge 2 worked well with Windows 10 (PC) in the past.  However, lately Bluetooth will not recognize this device so it will not sinc with Windows 10 (PC).   I went to Bluetooth & Other Devices, tried to add Bluetooth or other device, but it will not identify.   The message states to select a device below to connect..  I click on Charge 2 and then I get the message, Try connecting your device again.  After 5 tries, the same message comes up.  Any suggestions?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-07-07T22:43:16+00:00

    Hi KDLorenzen,

    Sorry for the inconvenience caused to you, Thank you so much for your valuable question please, I would suggest you to please see the below mentioned article and see if it helps. I am hopeful that your query will be resolved, If the issue persists kindly do let me know,waiting for your kind reply please.

    https://community.fitbit.com/t5/Charge/My-Charg...

    and

    https://community.fitbit.com/t5/Charge-HR/fitbi...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please let me know, if that helps and feel free to ask back any question.

    Kind Regards:

    Yasir

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