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Trojan Virus

Anonymous
2018-07-19T21:56:10+00:00

Hi. Recently I was sent three emails and one of them put a virus on my computer. 

I need to know how to get rid of it. The virus is this: Pcdrwi. exe. 

It is in my C drive, Program Files. 

I can see it on my Task Mgr. Which is how I discovered it, and has been there since July 13, 2018, when the third (infected) email arrived. 

Thanks in advance to someone who can inform me how to rid this thing. 

It

Windows for home | Windows 10 | Security and privacy

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  1. DaveM121 871.8K Reputation points Independent Advisor
    2018-07-19T22:00:41+00:00

    Hi VIcki,

    That file (Pcdrwi. exe) is associated with PC-Doctor for Windows

    You should go to Control Panel Programs and Features and uninstall that utility

    Also check your Windows Startup items and remove it from there:

    Press Ctrl + Shift + Esc to open Task Manager

    Click on the Startup Tab

    See if PC-Doctor for Window or Pcdrwi. exe is listed there

    If it is, select it and click 'Disable'

    Close Task Manager

    Click your Start Button, type msconfig and hit Enter

    When the System Configuration dialog opens, click on the Services Tab

    Check the box marked 'Hide Microsoft Services'

    In the remaining list see if PC-Doctor for Window or Pcdrwi. exe is listed there, uncheck any you find

    Click Apply and OK

    Restart your System and this annoyance will be gone . . .

    10 people found this answer helpful.
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  1. Anonymous
    2018-07-19T22:33:41+00:00

    Hi Vicki. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Run a full scans with Malwarebytes and AdwCleaner:

    https://www.malwarebytes.com/mwb-download/

    http://www.bleepingcomputer.com/download/adwcle.... Clean up anything they find, restart PC and then run both scans again until they come up clean.

    If necessary run in Safe Mode with Networking, or Safe Mode: https://www.digitalcitizen.life/4-ways-boot-saf...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    2 people found this answer helpful.
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  1. DaveM121 871.8K Reputation points Independent Advisor
    2018-07-19T22:04:06+00:00

    Hi Vicki, glad to Help, please let me know if that works for you . . .

    1 person found this answer helpful.
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  1. Anonymous
    2018-09-28T16:10:46+00:00

    Hi Seth,

    I could not find the program in any of the three areas you described.

     Could this be causing my sleep mode to be inoperative?

    If you have a Dell Computer pcdrwi.exe and other PC Doctor chunks of code are installed by Dell Support Assist. If you uninstall Dell Support Assist PC Doctor stuff will be removed.

    6 people found this answer helpful.
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  2. Anonymous
    2018-08-09T15:57:30+00:00

    I could not find the program in any of the three areas you described.

     Could this be causing my sleep mode to be inoperative?

    1 person found this answer helpful.
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