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White bar covering top portion of Windows Explorer on Windows 10

Anonymous
2018-05-02T14:22:23+00:00

Hi, I have 2 users that have suffered from this problem. Windows Explorer displays a white bar at the top and doesn't display correctly. A reboot solves the issue, restarting the process does not. You can interact with the area where the white bar is, it simply doesn't display correctly. Moving the window around, the white bar only shows in Windows Explorer, no other apps. Both are using HP desktops but completely different models, one is an HP ProDesk 400 G3 Mini the other a HP Z240 Tower Workstation. I uninstalled/reinstalled the latest driver for each computer from the HP website with no success. The issue is random and intermittent. Any suggestions?

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2018-10-16T15:27:48+00:00

    hi guys,

    i have the same problems, and right now it fixed.

    this is what i do :

    1. go to NVIDIA Control Panel (right click on windows screen)
    2. go to display - change resolution
    3. change the screen resolution to any resolution(for both screen)
    4. apply and then change again into any resolution that you want.

    im not sure with the problems, but when i do the step above it fixed mine.

    cheers

    500+ people found this answer helpful.
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  1. Anonymous
    2018-11-08T10:36:43+00:00

    Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

    I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

    • Right click desktop,
    • Go to Intel HD Graphics settings
    • Select Display
    • Then choose the option Scale Full Screen.
    • Make sure the option Override Application Settings has the checkbox marked.

    (big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

    Have a great day !

    500+ people found this answer helpful.
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  1. Anonymous
    2018-08-09T14:30:14+00:00

    I had the same problem on a Dell with Windows 7 and 2 screens.  I fixed it by changing the resolution on the screen with the white bar to a smaller value then reverting back to the original resolution.

    20+ people found this answer helpful.
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  2. Anonymous
    2018-08-07T07:52:53+00:00

    I have the same problem. The white bar obscures the top of Windows Explorer, Google Chrome and Microsoft Edge. I have all the latest drives and system updates. With the browsers I can fix the problem temporarily by pressing F11 twice. But it keeps coming back. For Windows Explorer I have to reboot. I am 99%+ sure it is a Windows 10 issue. Please (somebody) help!!!

    10+ people found this answer helpful.
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  3. Anonymous
    2018-12-18T15:45:12+00:00

    Hello everyone, first time posting here but since this problem was a big deal in my workplace, i wanted to share with you this fix that i've found on reddit.

    I've been looking for a solution on this problem for quit a long time now and i've finally found a way to solve this issue instantly. It worked for the 2-3 PC's that had the problem in my company. Hope it will help you :

    • Right click desktop,
    • Go to Intel HD Graphics settings
    • Select Display
    • Then choose the option Scale Full Screen.
    • Make sure the option Override Application Settings has the checkbox marked.

    (big thanks to marlon_shibby on https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/)

    Have a great day !

    After months of a number of users suffering from this problem, I have applied these settings on number of desktops with great success. It has reoccurred for 1 user since but for 99% of people it has been a permanent solution.

    Big thanks to Alexandre Xoon and marlon_shibbly from Reddit on this: https://www.reddit.com/r/sysadmin/comments/8imjva/windows\_10\_multi\_monitor\_maximized\_window/

    10+ people found this answer helpful.
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