That iyogi "support" site appears to be a scam site. Report it at https://www.microsoft.com/reportascam. You can get official help from Microsoft for free at https://support.microsoft.com/. Learn the common signs of scams and how to prevent falling for them at https://www.microsoft.com/en-us/wdsi/threats/support-scams.
Thank you . However they have fixed my problem free of cost.