How do I take my hp stream back to factory setting

Option 1:

Click Start > Settings (or press Windows key + i) > click Update & security

Click Recovery then click Get Started under Reset this PC

Since we are performing a clean install, I will be selecting the option Remove everything, if you don't want to do that, you can click Keep my files

Reset offers two types of clean installs:

Just remove my files - this option is quicker and recommended if you just want a fresh start and you plan to keep the computer.

Remove files and clean the drive - if you plan to giveaway or resell your computer, this option ensures the computer is cleaned properly. Its takes a bit longer, but it is recommended if you plan to no longer use this computer.

Since I will be using this computer, I will choose the first option.

Click Reset to begin

Windows 10 will restart

Preparing to perform a reset

Resetting - this might take some time depending on the amount of data

Windows will check the drive for errors and fix them.

Windows 10 performs a clean install again

Out of Box Experience (OOBE)

The Out of Box Experience assist with personlizing your Windows experience such as creating a user account, connect to a wireless network and adjust privacy settings.

Choose your country, language, keyboard layout and time zone then click Next

Read and accept the End User License Agreement

If you want to customize your privacy settings, you can do so now. Please note, you can always do this after setup (Start > Settings > Privacy). For now, lets use Use Express settings

Wait while Windows 10 restarts

Setup your username, password and a hint then click Next

There you have it, a clean installation of Windows

Option 2:

Log out to the sign in screen:

Hold down the shift key on your keyboard while clicking the Power button on the screen.

Continue to hold down the shift key while clicking Restart.

Continue to hold down the shift key until the Advanced Recovery Options menu appears.

Click Troubleshoot

Click Reset this PC

Click Keep my files

Choose your account

Enter your password

Click Continue

Click Reset

Option 3:

If you are unable to boot to the desktop, do the following:

Power on and off your computer three times

On the third time, your computer will boot into the Advanced Recovery environment

Click Advanced Options

Click Troubleshoot

Click Reset this PC

Click Keep my files

Choose your account

Enter your password

Click Continue

Click Reset

Hi Debra,

This is the normal way to do this, however, on a HO Stream you may get an error that you do not have enough space - let me know if the Reset does not work:

Press the Shift Key and click Restart

Your PC will boot into the Windows Recovery Environment

Go to Troubleshoot - Advanced Options - Reset this PC

Choose to keep nothing

Then start the Reset

Hi, i hope you're doing good today.

Please take a look at this article and let me know if it helps.

https://support.microsoft.com/en-us/help/12415/...

Regards.

Consider doing a Fresh start that removes everything and reinstalls Windows

https://www.microsoft.com/en-us/software-downlo...