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Logitech C170 webcam Issue

Anonymous
2018-07-23T17:01:21+00:00

Logitech webcam C170 was working nicely on my PC with Windows 10. Suddenly it stopped working. When I try to start a hangout, the camera icon keeps blinking, and cannot capture the picture. Don't understand what's happening.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-24T11:25:02+00:00

    Click Start > Settings > Privacy > Camera

    Toggle on Allow apps to access your Camera

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  2. Anonymous
    2018-07-24T14:37:27+00:00

    Click Start > Settings > Privacy > Camera

    Toggle on Allow apps to access your Camera

    Thank you very much, Andre. 'Allow apps' is already turned on, but it does not work. Actually, the cam was working nicely for 3 years. The present problem came up a few days back. The hangout page shows wave circles appearing and disappearing, and the cam icon toggling between 'mute' and 'unmute', like one struggling to breathe but fails. The green light of the camera itself is glowing steadily. Cam properties says - 'This device is working properly.' 

    Best regards,

    Saikat

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  3. VARADHARAJAN K 9,681 Reputation points Volunteer Moderator
    2018-07-25T12:44:29+00:00

    reset the camera app

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  4. Anonymous
    2018-07-24T07:48:23+00:00

    Hi, i hope you're doing good today.

    Try this.Hope it helps.

    Go to control panel, device manager, select your webcam, update driver, let windows automatically select, it will replace it with a stock webcam driver, restart PC

    Regards.

    Thank you, Pedro. I followed your advice but the problem has not been resolved.

    Regards,

    Saikat

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  5. Anonymous
    2018-07-23T17:26:03+00:00

    Hi, i hope you're doing good today.

    Try this.Hope it helps.

    Go to control panel, device manager, select your webcam, update driver, let windows automatically select, it will replace it with a stock webcam driver, restart PC

    Regards.

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    1 person found this answer helpful.
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