PS4 Controller device driver error on PC

Hello BENJAMINLLIN,

Make sure you have the right driver installed (check in the image)

Try uninstalling and reinstalling the driver if you previously installed it

How to clean install PS4 game controller driver in Windows10

Go to SEARCH, type DEVICE MANAGER and click that.

Go to HUMAN INTERFACE DEVICES , Right click your USBinput Device and select update Driver

Select BROWSE MY COMPUTER FOR DRIVER SOFTWARE .

Select "LET ME PICK FROM A LIST OF AVAILABLE DRIVERS ON MY COMPUTER" to configure the PS4 driver in windows 10.

You need to Mark/ Unmark "SHOW COMPATIBLE HARDWARE" to get the device list like below.Then go to "STANDARD SYSTEM DEVICES" and Select "HID-compliant game controller" on next dropdown as shown below.

Finished

At last try to roll back the driver

On Ask me anything, type Device Manager then press Enter.

Click on Bluetooth tree to expand.

Look for the Bluetooth device, Right-click then select Properties.

Click on the Driver tab, look for the Roll Back Driver button, and click on it.

Restart your computer for the changes to take effect and check if the issue persists.

Hope it helps, have a good night

Hi Ben. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

First choose the Device in Device manager, click on Driver tab, then Update Driver, then Automatically. This only searches Windows Update however which should have already scanned for it unless you have drivers update disabled.

Next Update the driver from the Device or PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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