Windows update is stuck on pending install and windows office will not start

How about fixing the program instead of putting the burden on the customer to fix MSFT mistakes/errors?? Ridiculous geek excuses..  Fix it so it works as advertised?? 

Tom

How about fixing the program instead of putting the burden on the customer to fix MSFT mistakes/errors?? Ridiculous geek excuses..  Fix it so it works as advertised?? 

Tom

They clearly have no freaking clue why it doesn't work.

Update service has been BROKEN ever since M$ started this useless 'feature pack' baloney.

Absolutely MISERABLE programming, QC, and product.

These clowns cost me about a week every month as an enterprise admin.

LOUSY product, and no interest in fixing it.

Hey Don. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them: http://home.bt.com/tech-gadgets/computing/how-t...

Repairing Updates:

1. There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.
2. If that fails try manually resetting Windows Update Service:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close Command Prompt and see if Windows Updates works then

3. You can also install the Updates manually that fail to install which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...
4. If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...
5. See all ways to try to control and manage updates here: https://www.itprotoday.com/windows-10/microsoft...

Repairing Office:

Go to Settings > Apps > Apps & Features > Microsoft Office > Advanced Options > Modify > Repair.

Repairing Edge:

Back up your Favorites first in Edge Settings > Import from another Browser > Export to a File.

You can reset Edge in Settings>Apps>Apps and Feature, scroll down to Microsoft Edge, highlight it, choose Advanced Options, then Repair, or if that fails, Reset.

If that doesn't help then try re-registering the app following Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...

If necessary you can reinstall it from this link: http://www.intowindows.com/how-to-reinstall-mic...

I would have several other browsers available to choose from on the Task Bar since Edge is a work in progress and unreliable. I use Firefox, Edge and Chrome in that order of preference. You can import Favorites from each other easily in Settings.

If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Hi,

Check these links, I hope it helps.

https://www.techradar.com/how-to/windows-10-apr...

https://answers.microsoft.com/en-us/windows/for...

https://answers.microsoft.com/en-us/windows/for...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.