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the exception unknown software exception 0x06d007e

Anonymous
2018-09-29T03:53:02+00:00

I keep getting the pop up " the exception unknown software exception (0x06d007e) occurred in te application at location 0x000000007595DDC2"  when I start my laptop and this keeps popping continuously until I Login and then it occurs intermittently.

Please advise what is the problem and how can I fix it.

Venita

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-09-29T04:38:49+00:00
    1. Try running SFC / DISM and check after this

    https://answers.microsoft.com/thread/bc609315-d...

    1. If the above doesn't work - Are you having any third party Antivirus installed on your computer?

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  2. Anonymous
    2018-09-30T12:52:07+00:00

    Hi Venita, glad to Help!

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  3. Anonymous
    2018-09-29T07:05:55+00:00

    Hi Venita

    This will be caused by some application that is loading on Startup, you need to find which startup application is crashing . . .

    Turn off all unnecessary startup applications and processes:

    Press Ctrl + Shift + Esc to open Task Manager

    Click on the Startup Tab

    See any non-essential items are listed there

    If so, select and click 'Disable'

    Close Task Manager

    Click your Start Button, type msconfig and hit Enter

    When the System Configuration dialog opens, click on the Services Tab

    Check the box marked 'Hide Microsoft Services'

    In the remaining list, see any non-essential items are listed there, uncheck any you find

    Click Apply and OK

    Restart your PC and see if that error is gone, then you need to enable those one by one and restart, until you find the one that is crashing . . .

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  4. Anonymous
    2018-09-30T12:50:04+00:00

    Thanks - there is no more error at start up.

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  5. Anonymous
    2018-09-29T03:54:15+00:00

    Hi.

    Run the SFC command when troubleshooting a buggy Windows system. SFC works by scanning for and replacing system files that are corrupt, missing, or changed. Even if the SFC command doesn’t repair any files, running it will at least confirm that no system files are corrupted and then you can continue to troubleshoot your system with other methods. You can use the SFC command as long as the computer itself will start. If Windows will start normally, you can run it from an administrative command prompt. If Windows won’t start normally, you can try starting it in Safe Mode or in the recovery environment by booting from your installation media or recovery disc.

    https://support.microsoft.com/en-us/help/929833...

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