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scan scap s1300i

Anonymous
2018-09-11T20:15:23+00:00

my laptop was upgraded to windows 10 & now my scan snap isn't recognized

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-09-11T20:18:33+00:00

    hello Daygall

    Try update or uninstall and reinstall the drivers

    how update drivers

    Go to Device Manager > select Print Queues > right click in The scan> update driver

    if that didn't work

    uninstall and install the drivers

    Go to Device Manager > select Print Queues > right click in The scan> uninstall Restart your PC, and Windows will attempt to reinstall the driver.

    If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

    I hope it helps

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  2. Anonymous
    2018-09-11T20:30:43+00:00

    Hi, i hope you're doing good today.

    The first thing that i would try is to uninstall the Scanner drivers from Windows Device Manager, then go to the Manufacture's Website, download the following drivers and install it:

    http://scansnap.fujitsu.com/global/dl/win-s1300...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Regards.

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