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Can't detect 5ghz network with 802.11n mode on

Anonymous
2018-10-23T15:07:48+00:00

I can't detect my 5ghz network with my computer, and I know it should support it. I can connect to the network on other devices, but not this one. Please help!

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-10-23T15:34:40+00:00

    Might look in device manager at the network adapter & try the advanced settings on the wifi adapter wireless mode set for Automatic.

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  2. Anonymous
    2018-10-23T15:37:53+00:00

    I don't have any clue what you're talking about. there is no automatic mode. I have one for the 2.4 ghz band, but nothing else can be set to auto

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  3. DaveM121 871K Reputation points Independent Advisor
    2018-10-23T15:58:28+00:00

    Hi Alex, thanks for that . . .

    That card only supports 2.4GHz networks, sorry !

    https://ark.intel.com/products/66889/Intel-Cent...

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  4. Anonymous
    2018-10-23T15:46:31+00:00

    Frequency band support (i.e., 2.4 GHz or 5 GHz) comes from the network adapter, not Windows.

    When you click on the WiFi icon in your notification area (on the right side of the Taskbar) do you see a list of wireless networks and, if so, can you choose your 5 GHz network?

    If not, you should install the Windows 10 driver for your network adapter, which you'll find on the adapter manufacturer's website. If your adapter is still not detecting the 5 GHz frequency band, that's a question for the adapter's manufacturer.

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  5. DaveM121 871K Reputation points Independent Advisor
    2018-10-23T15:45:11+00:00

    Hi Alex, it is likely an 802.11n card will not support 5GHz, usually that is 802.11a or 802.11ac, however let us check:

    Open Device Manager (accessible by right clicking your Start Button)

    Expand out the Network Adapters section

    What is the exact model of your WiFi Card listed there?

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