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Unable to open JPEG in Adobe

Anonymous
2018-09-14T15:02:09+00:00

Error message:-

Could not complete your request because a SOFn, DQT, or DHT JPEG maker is missing before a JPEG SOS marker.

I have opened the files in Microsoft Photo?

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-09-16T14:50:37+00:00

    Hi

    Please try opening the file in Microsoft Paint which is included in Windows then saving it as a .JPEG file again (use a different filename to avoid overwriting the original). Now try opening this new file in Photoshop.

    P.S. Paint can be found:

    -> Windows Accessories->Paint

    5 people found this answer helpful.
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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-09-16T14:43:17+00:00

    Start Photoshop > File > Open > Select the image which needs to be opened > Let me know the results

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  3. Anonymous
    2018-09-16T14:41:24+00:00

    Photoshop CS6 & InDesign, images came from Galaxy S9, previous images have been ok, I may need to check phone settings on my wife's phone

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  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-09-14T15:12:32+00:00

    What is meant by Adobe - Is it Adobe Photoshop or Adobe Acrobat? Adobe Acrobat can not open JPEG files. Answer depends upon which is the Adobe product.

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