Hi Yolanda,
We should be able to do this!
What is the make and model of your printer? I’ll grab the latest driver for it and we’ll get it resintalled.
Let me know and we’ll go from there!
- C
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I mistakenly removed my printer and can't get it back.
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Hi Yolanda,
We should be able to do this!
What is the make and model of your printer? I’ll grab the latest driver for it and we’ll get it resintalled.
Let me know and we’ll go from there!
Oh great work!
Have yourself a great start to your week!
Thanks. I used the virtual assistant and was able to fix it.
Hi Yolanda
Go to the support page for your Printer on the Manufacturers website, then download and install the device driver and associated software
If you have any problem finding that - what is the Make and exact Model No. of that printer?
Uninstall and reinstall the Printer (Credit to Andre Da Costa, MVP for providing steps)
A. Uninstall Printer
Click on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall
Type Printer in Windows Search box > Printers & Scanners > Select your printer > Remove device
Type Printer in Windows Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom
B. Install Printer
Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers > Reinstall the Printer driver > Reboot the computer
Type Printer in Windows Start Search box > Click Printers & Scanners > On Right side, Click Add a printer or scanner > If Windows detects your printer, it will be listed > Select the printer and follow on screen directions to set it up (In case of Wifi printer, your computer should also be logged into Wifi network)
If Windows doesn't detect your printer, then you will get a blue message - Click The printer that I want isn't listed
If you are using Bluetooth / Wirelss printer > Select Add a Bluetooth, wireless or network discoverable printer > Choose the printer > Select your Printer and follow on screen directions
If you are using wired printer > Select Add a local printer or network printer with manual settings > Select Use an existing port > Select your Printer and follow on screen directions