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setup was unable to create the directory error 2 the system cannot find the file specified

Anonymous
2018-10-13T07:37:43+00:00

I am trying to install a program

I get a error message, "setup was unable to create the directory "C:\users\Noor Hasan\Document\Wondershere Filmora"

Error 2: the system cannot find the file specified"

I realized today I believe I have gotten this error on several things I have tried to install recently.  I thought it was a problem with the actual program installer.

I have no idea where to even start.  Thank you for any help you can give me

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 869.7K Reputation points Independent Advisor
    2018-10-13T07:40:10+00:00

    Hi Noor, please try this:

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    Temporarily turn off Controlled Access

    Then try running those installers and see if they complete

    Please do not leave Controlled Folder Access permanently disabled

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  1. Anonymous
    2018-10-13T08:23:58+00:00

    thnQ so much 

    it's work 

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