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Microsoft Windows 10 won't boot up after changed new graphics card

Anonymous
2018-09-19T01:01:37+00:00

I got the problem with a new graphics card change. After new graphics card installed, turn on the computer. I can see BIOS logo and Windows logo loading, then I can see the Windows login screen (Standard resolution) and then change to black screen forever. ( I think Windows 10 detected new hardware and automatically update new drivers from the Internet)

I tried to test the new graphics card working in my system or not.  Unplug my current hard drive and put a new hard drive. ( My current hard drive has a lot of graphic design software such as Microvellum, SQL server, AutoCAD, Photoshop...  )  Then I install Windows 10 operating system and successfully install new graphics card driver and working perfectly. 

Proven no hardware issues but I can't reinstall all graphic design software. 

I also tried to safe mode for the graphics card driver installation but still doesn't work. Same problem: show BIOS logo, Windows logo loading and then black screen forever. 

Any solution for this case?

Computer Details:

Intel i7-6700K

32GB RAM

500GB SSD

AMD Radeon RX 480 graphics card --> Change to NVIDIA GeForce GTX 1080 Ti

900W PSU

Microsoft Windows 10 Pro 64bit

Join domain to an Active Directory Windows server.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-09-21T01:18:30+00:00

    Yes, it's working on AMD old graphics card. I tried to uninstall AMD drivers. Change back to "Microsoft Basic display". Put new NVIDIA graphics card, successful to boot up windows and shows "Microsoft Basic display" under Display adapters. After installing the new NVIDIA graphics card drivers, suddenly black screen and freeze. I press keyboard num lock, no light is on. 

    That's why I am very confusing. Why working perfectly when using new hard drive Windows 10 O/S installation. 

    Existing Windows 10 O/S not working. Not sure which software part come up the problem.

    4 people found this answer helpful.
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  2. Anonymous
    2018-09-20T09:55:13+00:00

    Also tried it. I go to safe mode and install graphic card driver. After that, nothing change. Same problem.

    2 people found this answer helpful.
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  3. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2018-09-21T04:48:09+00:00

    new nvidia graphics drivers is culprit.  so you have to try with old drivers.

    did tpu checked with motherboard compatibility of nvidia graphics card. whether its supported or not 

    every motherboard manufacturer gives list of compatible graphics card list for every models, so I request you to check with motherboard user guide or compatibility options

    1 person found this answer helpful.
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  4. Anonymous
    2018-09-19T23:18:35+00:00

    change integrated  graphics  adapter to new graphics card in bios 

    Doesn't work. After black screen, it looks system frozen. I press keyboard num lock , no light is on.

    1 person found this answer helpful.
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  5. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2018-09-19T15:29:02+00:00

    change integrated  graphics  adapter to new graphics card in bios

    1 person found this answer helpful.
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