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Red cross on wifi icon in Windows 10

Anonymous
2018-09-15T06:06:04+00:00

Hi,

I have encountered a problem where the wifi connection is unstable. Sometimes, the wifi can be connected to the local area network and sometimes it is not. When it is unable to connect to wifi, a red cross appear. I have updated the wireless network adapter and the outcome is the same. 

Anyone can help me on this? Thanks!

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2018-09-15T06:07:54+00:00

    Hello,

    Please run Network Adapter troubleshooter from Settings app > Update & security > Troubleshoot. See if it helps you.

    Hope this helps!

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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-09-15T06:17:17+00:00

    Try following one by one. Skip a step which you have already tried.

    A. Run Internet Connections / Network / Hardware & Devices Troubleshooters

    Windows Key+I > Update & Security > Troubleshoot >

    1. Click Internet Connections > Run the Troubleshooter
    2. Click Network adapters > Run the Troubleshooter
    3. Click Hardware & Devices > Run the Troubleshooter

    B. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    C. Run SFC Scan & DISM

    How to - https://answers.microsoft.com/thread/bc609315-d...

    D. Head to following Microsoft Help Link and execute the steps there

    https://support.microsoft.com/en-us/help/10741/...

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  3. Anonymous
    2018-09-15T06:38:53+00:00

    Is windows not up-to-date will make the wifi problem happen?

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  4. Anonymous
    2018-09-15T06:21:21+00:00

    I have not tried resetting it.

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  5. Sumit D - IA 168.4K Reputation points Independent Advisor
    2018-09-15T06:10:15+00:00

    Looks to me more of a WiFi router issue-Red cross means the WiFi is disconnected. Did you try Resetting it?

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