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Speaker Setup Unknown and No audio output device is installed

Anonymous
2018-10-13T09:08:29+00:00

I have looked at the community and the fixes I have seen has not helped. Under the device for Sound - games, etc. is no longer installed as well as the audio near the top of the device manager. I have done the trouble shoot and rebooted without any luck. I have also reinstalled Windows 10 and I have still have the red X. This has been going for about four days. I did uninstall the audio devices, but I may have done them incorrectly, I am not sure. I do not want to pay for them to be repaired as I believe Microsoft will have a patch to repair them.

A. How can I get the audio device's re-installed.

B. How can I get the red x removed.

I looking for a fix so I will have sound again.

Regards,

Jimmy Wells1

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-10-13T09:16:29+00:00

    Hello,

    You need to download latest audio drivers for your system model from the device manufacturer’s website.

    Regards.

    4 people found this answer helpful.
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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-10-13T09:20:24+00:00

    This is one of the issues which has crept in after recent Windows update. You need to do following -

    Go to the computer manufacturer's website

    Input your computer's model number and go the driver's section of your model

    Download the Audio driver from there

    Install the driver by double clicking on exe file

    Reboot your computer

    If you face any problem in locating audio driver for your computer, let me know your computer's make and model.

    3 people found this answer helpful.
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  3. DaveM121 871.3K Reputation points Independent Advisor
    2018-10-13T09:37:42+00:00

    Hi Jimmy,

    The latest Windows update seems to have a bug in it, lots of users are reporting loss of audio after the latest Update

    The fix is to go to the support page for your device on the manufacturers website, then download and install the audio device drivers they recommend, those will be compatible with your PC, unlike the ones installed by Windows Update . . .

    From listening to other users, it seems Windows is reporting you have Intel HD Audio, but the driver you need is a Realtek driver from that Support Page . . .

    If you have any difficulty locating the support page for your PC, what is the Make and exact Model No. of your PC - that will be printed on a sticker on the bottom casing . . .

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