Share via

Nvidia graphics driver not compatible with my version of Windows.

Anonymous
2018-10-18T19:15:46+00:00

Hello, the name's Angela and I'm having problems with my graphics driver. I just bought this Dell latitude E6430 last week and I'm trying to update my graphics driver. I have an Nvidia NVS 5200M and when it tries to run the compatibility, it fails. This laptop runs a windows 10 pro 1709 (OS Build 16.299.725). I recently updated to 1809 and this graphics driver wasn't compatible for this version so i went back to 1709 and it wasn't compatible for this version either so i Don't know what to do and i'm tired of going through this. Please help. I posted a pic of the error. Duplicate pics on accident but it's there. Need more information, please ask me.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-10-18T19:41:34+00:00

    Hi AngelaFlores2

    My name is Fernando. I am an Independent Advisor. I am here to guide you with your nvidia driver issues.

    Try downloading and reloading your nvidia drivers. They can be located at the Dell website. Here is a link for you to download.

    https://www.dell.com/support/home/us/en/04/driv...

    I hope this helps. Feel free to ask me any questions and let me know how it goes.

    Respectfully,

    Fernando Y.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-10-19T12:40:04+00:00

    Try downloading and installing the nVidia drivers from theor website. https://www.nvidia.com/Download/index.aspx?lang...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    0 comments
  3. Anonymous
    2018-10-19T06:58:15+00:00

    Please perform the following steps:

    1. In the left lower corner search type:  msinfo32 > allow several minutes for it to fully load > save as NFO > post a share link into this thread using one drive, drop box, or google drive
    2. In the left lower corner search type:  dxdiag > open each tab > allow several minutes for it to fully load > save > post a share link into this thread using one drive, drop box, or google drive
    3. Open IE or any browser that can use Java. 

    Open the Nvidia website > use the Nvidia Smart Scan for it to auto detect drivers: 

    https://www.nvidia.com/Download/Scan.aspx

    1. Open the website for the computer manufacturer > support > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread
    2. In case drivers are not found the backup plan is to contact free Nvidia support:

    https://www.nvidia.com/object/support.html

    0 comments
  4. Anonymous
    2018-10-18T23:54:17+00:00

    This did not work

    0 comments
  5. DaveM121 871.3K Reputation points Independent Advisor
    2018-10-18T19:21:14+00:00

    Hi Angela, Dell provide a Windows 10 device driver for that model and graphics card, have you tried installing that version of the device driver,

    https://www.dell.com/support/home/ie/en/iebsdt1...

    0 comments