Thanks for the help.
I solved the problem by downloading the sound driver for Windows 8 from Packard Bell and installing it under Windows 8 compatibility mode.
Packard Bell LE69KB no audio after windows 10 upgrade from Windows 8
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Anonymous
No sound at all from this laptop after upgrade.
I've tried using Windows update but the drivers fail.
RealTek driver says it is incompatible (tried in compatibuility mode too).
There are no audio drivers on the Packard Bell support pages/
What to do?
Windows for home | Windows 10 | Windows update
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4 answers
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Anonymous
2018-10-27T22:35:56+00:00 -
Anonymous
2018-10-27T00:56:01+00:00 If the issue persists can you open the Device Manager and expand "Sound, video and game controllers"
What is listed?
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Anonymous
2018-10-27T04:53:41+00:00 Hello,
Please refer this fix:
https://www.kapilarya.com/fix-no-audio-output-d...
Let us know if this helps!
Note: Included link(s) in this reply refers to non-Microsoft website(s). The page(s) appears to be providing accurate, legitimate and safe information. Watch out for ads on the site(s) that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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Anonymous
2018-10-26T22:03:56+00:00 Hi Leonardvan!
Please check this article and follow the steps https://support.microsoft.com/en-us/help/402699...