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Keyboard not working in Windows 10

Anonymous
2018-10-13T05:49:21+00:00

I am running Windows using VMware Fusion virtual machine.  When I start Windows I send Ctrl-Alt-Del to go to the logon window.  The keyboard is not functional to enter password.  The mouse works (to send Ctrl-Alt-Del).

Windows for home | Windows 10 | Performance and system failures

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-10-13T06:20:50+00:00

    Try to boot into safe mode

    Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times

    Now your computer will go into Advanced Recovery Environment

    Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart

    Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)

    Log in once Windows starts in safe mode

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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-10-13T06:07:37+00:00

    To get into Windows, at Logon screen - At the bottom right, you will find many icons. One of the icons is Ease of Access. Click that and select On screen keyboard. You can use this On screen keyboard to get into your computer.

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  3. Anonymous
    2018-10-13T06:03:35+00:00

    I can't get to Windows.  I can get to the logon screen but the keyboard does not work to enter password.

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  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-10-13T05:56:42+00:00

    Please try these options one by one and check after each option.

    1. Run Keyboard Troubleshooter

    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions

    1. Uninstall & reinstall Keyboard Driver

    Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall

    Source - https://support.microsoft.com/en-us/help/17417/...

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  5. Anonymous
    2018-10-13T05:50:15+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-keyboard-not-work...

    Let us know if this helps!

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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