Hi,
Assign a static IP address and a manual DNS address to fix this problem. Please follow the below steps and check:
- Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
- Type the IP address on your web browser to obtain the printer EWS page on your computer.
- Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
- Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
- Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)
Try restarting your printer and then try enabling web-services. This should fix the web services issue that you are facing. - Courtesy of Jeet_Singh, HP employee
Related Document: Cannot connect to web services