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I see a new "notifications" icon in the Windows 10 task bar, which tells me I have one or more new notifications. Yet when I click on the icon, I don't see any new notifications.

Anonymous
2018-10-09T05:17:13+00:00

Hello,

I see a "notifications" icon in the Windows 10 task bar, which tells me I have new notifications.  Yet when I click on the icon, I can't don't see any notification at all.

I already tried:

  1. sfc /scannow
  2. DISM.exe /Online /Cleanup-image /Scanhealth
  3. Clean install:  1511 -> 1703 -> 1803

On sfc:

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

On DISM:

Deployment Image Servicing and Management tool

Version: 10.0.17134.1

Image Version: 10.0.17134.320

[==========================100.0%==========================] No component store corruption detected.

The operation completed successfully.

None of these help with the issue.  I still see a"notifications" icon in the Windows 10 task bar, which tells me I have new notifications.  Yet when I click on the icon, I can't don't see any notification at all.

In case someone wants to see the issue with their own eyes, please, checkout this image on Flickr:  (I tried to add (via edit) the image but the submit button never functioned correctly.)

Image URL:  https://www.flickr.com/photos/10283584@N05/45146288432/in/dateposted/

Please notice:

  1. The notification icon show the number 1, which means there is 1 new notification.
  2. Yet, the notification area shows "No new notification."

Thank you.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-10-15T15:47:48+00:00

    Hi Bertram,

    Thank you for writing to Microsoft Community Forums.

    Since when are you facing this issue?

    Have you made any changes on the computer before the issue persist?

    You can try to uncheck all the selected options from ‘Get notifications from these senders’ section and then restart the computer.

    Go to Settings>System>Notification & actions

    Once done, check all the options back and see if that fixes the issue.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Rohit Raina

    Microsoft Community - Moderator

    Anyone there?  Any other suggestions?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2018-10-10T11:09:13+00:00

    I thought the Bluetooth was the issue (Red Bluetooth - not connected), BUT it is NOT ...

    I turned off Bluetooth and the Red went away BUT the "1" on the icon stays on.

    1 person found this answer helpful.
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  3. Anonymous
    2018-10-10T07:35:04+00:00

    You can try to uncheck all the selected options from ‘Get notifications from these senders’ section and then restart the computer.

    Go to Settings>System>Notification & actions

    Once done, check all the options back and see if that fixes the issue.

    ah ... The problem with doing this is turning off all notifications defeats the purpose of having notifications.  I still want to get notifications, but at the same time, I want the icon's number of new notifications and the actual notification to match each other.

    It (seems to me) the problem is with resetting the number on the icon under some conditions (or all).  Yet, it could something like a notification not appearing in the notification area, but it is appearing on the icon.

    1 person found this answer helpful.
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  4. Anonymous
    2018-10-10T05:42:01+00:00

    Since when are you facing this issue?

    Since September 2018, it started after installing KB4100347 and/or KB4458469.

    Will do the instructions, when I can reboot.

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2018-10-10T05:16:48+00:00

    Hi Bertram,

    Thank you for writing to Microsoft Community Forums.

    Since when are you facing this issue?

    Have you made any changes on the computer before the issue persist?

    You can try to uncheck all the selected options from ‘Get notifications from these senders’ section and then restart the computer.

    Go to Settings>System>Notification & actions

    Once done, check all the options back and see if that fixes the issue.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Rohit Raina

    Microsoft Community - Moderator

    1 person found this answer helpful.
    0 comments