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I want my Logitech Wireless Mouse M310 to connect to my HP laptop Pavilion G7. It was working last night.

Anonymous
2018-10-02T17:01:33+00:00

My Logitech wireless mouse M310 is not connecting with my HP laptop.  There is an arrow on the screen but I  have to control it with  a pad on the laptop.

Please help.

Windows for home | Windows 10 | Devices and drivers

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-10-02T18:25:41+00:00

    General troubleshooting steps

    A. Reboot your computer. Generally, rebooting solves many problems.

    B. Pair it again with the computer

    C. Check if batteries are not weak.

    Please try these options one by one and check after each option.

    1 - Use the Hardware & Devices Troubleshooter

    Type Troubleshoot in Windows Start Search Box > Click Troubleshoot > Click Hardware and Devices > Click Run the troubleshooter and follow onscreen directions

    2 - Take actions related to mouse

    Windows Key+X (Or right click on Start) > Click Device Manager > Expand Mice and Other Pointing Devices > Right click on the mouse listed there >

    A. Roll back - Click Properties > Roll Back - Under Drive tab, if Rollback Driver is enabled click it > Reboot

    B. Uninstall - Uninstall > Reboot and the driver will be automatically installed

    C. Update - Update Driver > Click Update Driver Software > Click Browse my computer for driver software > Click Let my pick from a list of device drivers on my computer > Choose the driver > Click Next to update > Reboot

    If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software > Reboot

    Source - https://support.microsoft.com/en-us/help/17417/...

    4 people found this answer helpful.
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  2. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2018-10-02T17:13:05+00:00

    wireless  mouse  comes with  usb wireless receiver, insert the  receiver into the usb port, insert the battery in the mouse, and then switch on mouse at back

    2 people found this answer helpful.
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  3. Anonymous
    2018-10-02T17:08:38+00:00

    Have you charged it lately?

    Could be low battery.

    If that is not it then run the troubleshooter.

    Go to search type troubleshoot.

    Select the hardware and devices and run through that.

    2 people found this answer helpful.
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