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Appearance of strange icon associated with image files in Windows Explorer

Anonymous
2018-10-04T21:56:53+00:00

I have just started seeing the following icon appear in place of the image file icons (jpg, png).  Some will eventuaqlly turn into their normal icons. ![](https://learn-attachment.microsoft.com/api/attachments/38262c38-2f0e-490d-b930-5b4a8ec2d203?platform=QnA

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  1. Anonymous
    2018-10-05T16:33:14+00:00

    Thank uou for your input Keith.  I will check the registry as you suggest although another reviewer pointed out this icon is from Irfanview which is a relief indeed.  Thanks, Steve

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  2. Anonymous
    2018-10-05T05:43:23+00:00

    Have you tried clearing the icon cache?

    Also, check the following Registry keys:

    HKEY_CLASSES_ROOT\SystemFileAssociations\image\DefaultIcon

    and:

    HKEY_CLASSES_ROOT\jpegfile\DefaultIcon:

    to see if they refer to any unknown files

    Keith

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  3. Anonymous
    2018-10-05T04:11:46+00:00

    Hi SarahKong,

    Thank you for your prompt reply.  Regrettably I have tried all of the suggestions you provided and upon restart the situation is unchanged.  I had run Malwarebytes previously and it found nothing and all the scans you suggested failed to find any problems.  I do not know whether this icon indicates I have an intruder in my PC since I don't recognize the icon.  I may now run another full Norton Security scan absent any other suggestions.  I do appreciate your ideas and taking the time to share your suggestions.  Thank you,  Steve

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  4. Anonymous
    2018-10-04T22:42:42+00:00

    Try running a malware check.

    See link.

    https://www.microsoft.com/en-ca/download/malici...

    This maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

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