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How to make Bluetooth device discoverable on Windows 10?

Anonymous
2018-10-06T10:04:47+00:00

I want to connect my laptop running Windows 10 and a headset via Bluetooth. But I cannot pair them; the message shows up “make sure your bluetooth device is still discoverable.” Please, help me.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-10-06T10:06:35+00:00

    Hello Andrew,

    Please, follow the steps below:

    Right-click on Start menu button - choose Settings - choose Devices - on the left pane, press Bluetooth. Check that Bluetooth is turned on. If you encounter any problems, try the automated Bluetooth troubleshooter.

    The steps below will help you:

    Right-click on Start menu button - choose Settings.

    Choose Update & Security.

    On the left pane, choose Troubleshoot.

    Press Bluetooth, then Run the troubleshooter.

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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-10-06T10:36:21+00:00

    Please try following and check after each step

    1. Run Troubleshooters for Bluetooth and Hardware & Devices

    Type troubleshoot in Windows Starts Search box (Cortana) > Troubleshoot

    1.1 Click Bluetooth and run the troubleshooter

    1.2 Click Hardware & devices and run the troubleshooter

    1. Take actions related to Bluetooth driver

    Windows Key+X > Click Device Manager > Expand Bluetooth > Right click on entry below >

    A. Rollback the Driver

    Click Properties > Go to Driver tab > If there is rollback option, click it

    B. Uninstall the Driver

    Uninstall > Reboot the computer > The driver will be installed automatically when you restart

    C. Update driver from manufacturer's website

    Your Bluetooth drive may need to be reinstalled from computer manufacturer's website. If you need my help to locate the driver on the website, please let me know following -

    A. What is your computer's make and model? For example Lenovo T470

    B. What is the Windows version and build? To check this, type winver in Windows Start Search (Cortana) box and click winver.

    1. Head to following Microsoft help on Bluetooth issue and execute the steps there

    https://support.microsoft.com/en-us/help/14169/...

    1. Restart Bluetooth Support Service

    Windows Key+R > Type services.msc > Enter > Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart.

    After so, right-click on it again, choose Properties, then ensure startup type is on Automatic

    Do let me know if above don't work for you. If not, I will provide further troubleshooting steps to you to solve this problem.

    Source - https://answers.microsoft.com/thread/ccfa2f34-a...

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