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Microsoft Compatibility Telemetry

Anonymous
2018-06-25T08:33:07+00:00

Hi,

This service is like a sickness to my computer.

It's eating 15-25% CPU all time and eating 30-50% disk. It doesn't matter how long I leave my PC on. 

I have tried disabling it in Task scheduler.

I have disabled the service in Regedit.

I have disabled the service in Services.

Restarted the computer a couple of times.

Windows 10 = up 2 date.

I did run some virus scanners, 0 results.

Also i've tried google for a solution, i've tried it all.

Except re-installing windows 10.

Kind regards,

Mike

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-24T20:28:25+00:00

    Would be nice if this was an opt-in instead of an opt-out in the first place.

    Pretty annoying to have to kill the two processes each morning I start my computer.

    Which begs the question: Why are there 2 (two!) processes named "Microsoft Compatibility Telemetry" that need to run upon startup up? Do the data have to be collected and sent twice?

    Appears as if there is room for improvement. :-)

    6 people found this answer helpful.
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  2. Anonymous
    2018-09-21T20:49:10+00:00

    With the recent update to 1803 this month (2018-09) Compattelrunner.exe was renewed on my system and set back to full operational status.

    This is after I created a dummy file of compattelrunner.exe (created a notepad txt file and renamed it to compattelrunner.exe and overwrote the real compattelrunner.exe and then REMOVED all trusted installer, system, user, and ADMIN privileges related to writing or deleting or renaming or anything that could change my dummy file in any way).

    I did those changes through a command prompt from a booted recovery iso.

    I removed all scheduled tasks, I set the registry entry for Allow Telemetry to DISABLED.

    Yet all of a sudden when I started getting WHEA ERROR BLUE SCREEN... which I didn't get until immediately after this set of updates I allowed to download on Sunday September 16th.

    After reboot and the updates installed I booted into Windows and started playing the game I had just been playing for HOURS before the update and got a blue screen WHEA error.

    I am religious with keeping my system in tip top shape, all updated drivers, I don't overclock, I even vacuum and compress air out all dust from every nook and cranny of the inside of my case and clean my intake/exhaust fan filters.

    After I got that error, windows wouldn't log in.  I restored from my backup (Veeam Agent backup) and let the updates install again.

    Got the error again.

    This time my system didn't get corrupted.

    I ran DISM and SFC, no issues or repairs needed.

    I scanned my drives for errors, none found.

    My temps are all well below anything remotely close to being hot. My gpu gets around 51c on full load.  It has a max of over 90c and can still run at that according to what I read and user experience with my card proves.

    After I rebooted from the second attempt of the updates installing, I added compattelrunner.exe from each of the three directories where it resides:

    C:\windows\system32

    C:\windows\winSxS\amd64_microsoft-windows-compat-generaltel_31bf3856ad364e35_10.0.17134.1_none_9aeb7094f69b340c

    C:\windows\winSxS\amd64_microsoft-windows-compat-generaltel_31bf3856ad364e35_10.0.17134.165_none_96ff9338e393c6cf

    After I added the instances of compattelrunner.exe to Webroot blocked programs list, and rebooted, Webroot alerted me of three viruses and was scanning to remove them.

    I let webroot remove the three instances of compattelrunner.exe and rebooted.

    Low and behold!!!! I was able to play my game for HOURS with no issues...

    The next day I booted my computer up and after letting it download yet ANOTHER 1803 update, I tried to play my game again...

    BAM

    WHEA BLUE SCREEN

    Webroot IMMEDIATELY popped up alerting me to a NEW instance of compattelrunner.exe and began scanning and then removed it.

    SO....

    My conclusion is that Microsoft is doing some shady, force you to buy new hardware illegitimately before you need to, action.

    I WILL DECIDE WHEN MY HARDWARE IS OBSOLETE... NOT YOU

    5 people found this answer helpful.
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  3. Anonymous
    2019-01-29T03:59:43+00:00

    Hi,

    This service is like a sickness to my computer.

    It's eating 15-25% CPU all time and eating 30-50% disk. It doesn't matter how long I leave my PC on. 

    I have tried disabling it in Task scheduler.

    I have disabled the service in Regedit.

    I have disabled the service in Services.

    Restarted the computer a couple of times.

    Windows 10 = up 2 date.

    I did run some virus scanners, 0 results.

    Also i've tried google for a solution, i've tried it all.

    Except re-installing windows 10.

    Kind regards,

    Mike

    Hi Mike,

    We have figured out the problem and did research & came with a conclusion on disabling this feature

    https://techslash.org/fix-microsoft-compatibility-telemetry-high-disk-usage/

    This Guide Works Like Charm. 

    Regards,

    Jacob

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  4. Anonymous
    2018-06-25T14:56:48+00:00

    Hi Mike,

    We'd like to know more about the issue which you are experiencing regarding the Windows Compatibility Telemetry. It would be great if you can provide us the following details:

    • What is the build and version of your Windows OS? To get this, press Windows key + R, type winver, and hit OK.
    • When has the issue started? How often does the it spike up its CPU and Disk usage?
    • What are the programs running on your computer when this issue occurs?

    If you are running have Windows 10 Pro or Enterprise edition installed on your machine, then we may try to configure the Telemetry diagnostic data level through Group Policy editor. Follow the steps below to do so:

    1. From the Group Policy Management Console, go to Computer Configuration > Administrative Templates > Windows Components > Data Collection and Preview Builds.
    2. Double-click Allow Telemetry.
    3. In the Options box, select the level that you want to configure, and then click OK.

    You can also check the following article on how to improve PC performance in Windows 10.

    We'll be waiting for your response.

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