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What to do to open a video if the codec is not supported?

Anonymous
2018-12-19T11:13:06+00:00

I can play video on my windows media player on windows 10 but I don't know why I can hear no sound in any video. What might be the reason? 

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Windows for home | Windows 10 | Settings

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2018-12-19T11:23:31+00:00
    1. Run video play troubleshooter

    Windows Key+I > Update & security > Troubleshoot > Video playback > Click and run the troubleshooter.

    1. Use VLC Media Player

    It is better to use VLC Media Player which has all the codecs required and will play all the audio and video files.

    To download VLC - https://www.videolan.org/vlc/download-windows.html

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Virginia M 40,825 Reputation points Independent Advisor
    2018-12-19T11:24:31+00:00

    Try K-lite codec pack:

    https://www.codecguide.com/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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