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Windows 10 Intel(R) management engine interface has driver problem

Anonymous
2018-12-18T16:33:27+00:00

Hi 

My computer screen was frozen not allowing login; so I had to shut it off and reboot. When I ran troubleshooting it found problem with Intel(R) management engine interface. When I tried to update the driver I got the message:

"Windows found devices but encountered an error while attempting to install. Intel management engine interface:"this cannot start code 10". 

On following advice online I uninstalled the driver and restarted the computer; the results were the same . I also tried updating the driver. 

The driver is Version 11.0.0.1166 date 2015-08-31.

So I went to manufactures website and after a search could not find this driver. 

I am not a techie person and don"t have any idea what to do now. I'm sure I have missed the glaringly obvioos , but nee someone to help with this. 

Any suggestions to help with this would be greatly appreciated. 

Thanks Nancy

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-12-18T16:37:28+00:00

    Hi.

    Try going back to a previous Windows point to repair.

    Follow the steps below to restore your computer to a previous date using a restore point:

    1- Type recovery in the search box of the taskbar and choose Recovery (Control Panel).

    2.- Click on Open System Restore.

    3.- Click on Next.

    4.- Select your restore point, and click Next.

    5.- Click on Finish.

    The computer will reboot and present a message on the desktop confirming that the restoration was successful.

    Hope this helps. Keep us posted on the status for further assistance.

    5 people found this answer helpful.
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  2. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2018-12-19T13:06:16+00:00

    here is the website  link to  download  intel ME driver with components, visit that page, download it and install

    https://downloadcenter.intel.com/download/28083/Intel-Management-Engine-Driver-for-Windows-7-8-1-and-Windows-10

    4 people found this answer helpful.
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  3. Anonymous
    2018-12-18T18:18:07+00:00

    Hi

    I did a restore from Nov 30 ,which was before two critical Windows updates. It took a really long time gor computer to reboot. Now the co puter is on but all I have is a black screen. It is completely unresponsive towaking up etc. What should I do mow. Help!!

    2 people found this answer helpful.
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  4. Anonymous
    2019-05-14T20:39:03+00:00

    Hi

    I was not able to  find a driver online so resorted to hoingto computer store and paying to have it installed. The computer wouldn’t turn on or off properly, so had to do something. Sorry I wasn’t able to help .

    1 person found this answer helpful.
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  5. Anonymous
    2018-12-19T00:53:26+00:00

    I tried to restore as suggested by PhillipCaprio but that didnt work I got message

    ”system restore failed while copying the registry from restore point. An unspecified error occurred furing system restore” 

    so, I still dont know how to find driver for Intel(R) management engine.. Any other ideas greatly appreciated..

    1 person found this answer helpful.
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