Share via

Is Ricoh MP 4000 work in server 2016 for scan to folder fuction?

Rakesh Jadhav 21 Reputation points
2021-07-15T05:57:01.623+00:00

I have two machine installed at my client place ,Ricoh MP 4000 amd Ricoh MP 4001.Both machine working ok in Server 2008 environment but as the client update to server 2016 the Scan to folder function not working.

If firmware update is required then I would like to know which firmware required and which version.

Hope reply from IT experts ,

Thanks in advance.

Windows for business | Windows Server | User experience | Other
0 comments
Accepted answer
  1. Teemo Tang 11,466 Reputation points
    2021-07-15T06:59:26.803+00:00

    Please check:

    1. scan account’s access permission.
    2. whether enable SMBv1, which Server 2016 has disabled by default.

    Enabling SMBv1 by the following powershell command”
    Enable-WindowsOptionalFeature -Online -FeatureName smb1protocol

    If that works, I suggest updating the firmware on the scanner (what model?), disabling SMBv1, and trying again.
    Disable-WindowsOptionalFeature -Online -FeatureName smb1protocol

    Source:
    https://community.spiceworks.com/topic/2065931-hp-scan-to-folder-stopped-working

    Also check this article:
    https://www.rizonesoft.com/solve-network-scan-to-folder-not-working/

    -------------------------------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.