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Infected by a virus mshta.exe

Anonymous
2018-11-09T07:07:38+00:00

How do I get rid of this.My AV program keeps on blocking this file but can ot delete it ,what do I do now.I tried to run Window defender program but no luck ,perhaps I did it wrong.?

Windows for home | Windows 10 | Security and privacy

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  1. DaveM121 865.7K Reputation points Independent Advisor
    2018-11-09T07:14:07+00:00

    Hi Ernst,

    mshta.exe is Microsoft's HTML Application host and is part of Windows and is a legit file

    Most likely, your AV software is showing a false positive on this file, if you remove that, you would be unable to view web pages . . .

    What is the reported location of that file by your AV application

    4 people found this answer helpful.
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  2. Anonymous
    2018-11-09T07:12:43+00:00

    Hello

    I am Luis, Windows expert here to help you

    lets try to use the free version of MalwareBytes to see if it can remove this for you

    https://www.malwarebytes.com/ 

    When that scan completes, you should restart your PC

    or you can try to use Malicious Software Removal Tool

    https://www.microsoft.com/en-ca/download/malici...;

    hope this help!!!

    best regards

    4 people found this answer helpful.
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  3. Anonymous
    2018-11-09T11:48:38+00:00

    Hi Dave

    The file location is c:\windows\sysWoW64\mshta.exe

    2 people found this answer helpful.
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  4. Anonymous
    2018-11-09T07:46:25+00:00

    Its an MS file, part of win, suggest you change your AV as its giving false positives.

    Who knows why other advisers are giving you links to various scanning utilities

    2 people found this answer helpful.
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  5. Virginia M 40,410 Reputation points Independent Advisor
    2018-11-09T12:18:52+00:00

    Try running these programs:

    MBAM free: https://www.malwarebytes.com/mwb-download/

    Eset online scanner: http://www.eset.com/us/online-scanner/

    Adwcleaner: https://www.malwarebytes.com/adwcleaner/

    If these do not fully remove the virus/malware then it will be wise to register with a malware removal site to receive dedicated malware removal instructions, an expert will remain with you throughout the process until confirmation that your PC is 100% clean.

    Malwarebytes virus/malware removal forum:

    https://forums.malwarebytes.com/forum/7-windows...

    Bleeping computer malware/virus removal forum:

    https://www.bleepingcomputer.com/forums/forum22...

    Disclaimer - This post contains reference to non-Microsoft websites and there may be ads on the page for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the page before you decide to use them. Your discretion is very much advised.

    1 person found this answer helpful.
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