Computer Restarts/Freezes/Crashes when it's left alone for a few minutes

Hello, this may be a problem due to a corrupt Windows system file, or a hardware failure problem. You may want to try running the System File Checker, and DISM health restore using a media creation tool. You may learn to make the media creation tool here:

https://www.microsoft.com/en-us/software-downlo...

To run the system file check command, check this article out:

https://support.microsoft.com/en-ca/help/929833...

If the system file checker and DISM health restore could not repair your PC, I would highly recommend for you to do a clean install of Windows using the media creation tool that you have created.

Hope this helps, and let me know if you have further questions! :-)

Hi,

To better understand the issue, Please see the article below on how to share System logs.

http://www.yourwindowsguide.com/2017/12/how-to-...

Content on the above blog is written by a Microsoft MVP so it is safe.

Sorry for the late reply,

Here's a OneDrive link to my system logs. I was wondering if I should've saved it as a .txt file, but I didn't. If I need to then I can though.

https://1drv.ms/u/s!AvNQXC9wd2N7hPsM1oseu5YQx2dntQ

Hello, this may be a problem due to a corrupt Windows system file, or a hardware failure problem. You may want to try running the System File Checker, and DISM health restore using a media creation tool. You may learn to make the media creation tool here:

https://www.microsoft.com/en-us/software-downlo...

To run the system file check command, check this article out:

https://support.microsoft.com/en-ca/help/929833...

If the system file checker and DISM health restore could not repair your PC, I would highly recommend for you to do a clean install of Windows using the media creation tool that you have created.

Hope this helps, and let me know if you have further questions! :-)

Sorry for the late reply,

I tried using the System File file checker and the DISM health restore tool, the DISM health restore tool didn't fix anything, so I tried to do a clean install of windows, but because I was unable to use my computer for the second part of the install, and it was installing very slowly, I couldn't sit there for a long time doing giving input to the computer, and then, it froze in the middle of the installation.

Hi Amber, please check to see if your system has generated any minidump files . . .

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Zip up the contents of that folder

If you have problems zipping those files, copy them out onto your Desktop and zip them from there

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .

Hi,
To better understand the issue, Please see the article below on how to share System logs.

http://www.yourwindowsguide.com/2017/12/how-to-...

Content on the above blog is written by a Microsoft MVP so it is safe.