Mobile Hotspot Issues

Hi justandresx,

go to the mobile hotspot settings and try temporarily forcing only the 2.4 Ghz band. So check if it works on all devices.

Hi justandresx

See if these steps help

Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot)

Turn on mobile hotspot

Under "Related Settings", click Change adapter options

Take note of which adapter is connected to the internet and which adapter is your mobile hotspot (typically named "Local Area Connection\* [#]")

Right click the adapter that is connected to the internet and click Properties

Go to the Sharing tab

Uncheck "Allow other network users to connect through this computer's Internet connection". If it is already unchecked, skip this step.

Click OK

Again, open Properties > Sharing for the same adapter.

Check "Allow other network users to connect through this computer's Internet connection"

(If you get a popup that says "Internet Connection Sharing is currently enabled...", click OK.)

Under "Home networking connection:", select the mobile hotspot adapter

Click OK

Press Windows key + X

Click Device Manager

Expand Network adapters

Right click then uninstall all virtual adapters

Open Start then type: regedit

Right click Regedit then click Run as administrator

Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WlanSvc\Parameters\HostedNetworkSettings\

Delete the following key:

HostedNetworkSettings

Restart then try again.

Run the Network adapter troubleshooter

Open Start > Settings > Update & security > Troubleshoot

Scroll down, select Network adapters

Click Run the troubleshooter

When complete, restart to see if it works.

If not, you can try updating both your Network adapter drivers or uninstall them.

Press Windows key + X

Click Device Manager

Expand network adapters

Right click your adapter, click uninstall

Exit Device Manager then restart

Windows 10 will re-detect them and reinstall them.

or

Open a Command Prompt Window as Adminstrator

Run these commands and hit Enter:

(replace name and PW with the mobile HotSpot Name and Password from your screen capture)

netsh wlan set hostednetwork mode=allow ssid=name key=pw

netsh wlan start hostednetwork

Close Command Prompt

Open the Settings App

Go to Network & Internet - Wi-Fi - 'Change adapter options'

Look for a new "Local Area Connection #..."

(It should show "Microsoft Hosted Network Virtual Adapter" as the Adapter).

Right-click this and select "Properties",

Select the "Sharing Tab. Check "Allow other network Users to connect through this computer's Internet connection"

Try following one by one. Skip a step which you have already tried.

A. Run Internet Connections / Network / Hardware & Devices Troubleshooters

Windows Key+I > Update & Security > Troubleshoot >

1. Click Internet Connections > Run the Troubleshooter
2. Click Network adapters > Run the Troubleshooter
3. Click Hardware & Devices > Run the Troubleshooter

B. Head to following Microsoft Help Link and execute the steps there

https://support.microsoft.com/en-us/help/10741/...

C. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

D. As a last resort if nothing works - I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.