Windows 10 version 1803 Feature Updates Fail on ASUS since 6/12/2018

There might be a different cause of your problem.

If you have a particular Wi-Fi PCI-e card attached to your motherboard it will cause the problems you are describing. Unfortunately, this is not the only cause of the update problem. If it is the Wi-Fi card, it is fairly easily resolved.

There are several threads that address this issue.

https://answers.microsoft.com/en-us/windows/forum/windows\_10-update/win-10-update-freezes-at-82-complete/3fd40e52-7171-41d5-bab8-de4a5837c3e7

Link: Win 10 update freezes at 82% complete

answers.microsoft.com/en-us/windows/forum/windows_10-update-winpc/windows-10-update-stuck-at-81/d0384db0-4c3e-4e65-9c19-6f62dc0ccfaa

Link:Windows 10 Update stuck at 81%

answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/my-computer-freezes-every-time-a-windows-10/a6745869-9908-4d90-a14a-cf186f62b4c5

Link: My computer freezes every time a windows 10 upgrade occurs

answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-hang-up-at-75/5ae468e5-7843-4f37-8211-cc392ef2763b

Link: Windows 10 hang up at 75%

and more...

What it amounts to is an Anatel Wi-Fi card causes major problems with the Win10 updates since 1607. The easiest workaround is to physically remove the Anatel Wi-Fi card from the computer and then allow the update to run.  Just disabling the Wi-Fi card in device manager generally does not allow the update to complete. Nor does disabling or removing the driver. A lot of people have solved their update problem by removing the Wi-Fi card physically from the computer.

A lot of people have reported this problem with Acer / Gateway computers but it has been reported on HPs, Asus, and many others. People have reported the device manager identifies it as everything from Ralink, Realtec, Asus, and others. In my case Device manager identified it as Realtec. After I pulled it out, I saw an Anatel manufacturer sticker on it.

I have been able to get past two more Major version updates since removing my Anatel wi-fi card on a 7-year-old Gateway. I do not know if this will help you. I'm just another very frustrated Win10 customer. I am currently on Win10 1803 (originally a Win 7). Removing the Anatel Wi-Fi card allowed me to update to this point.

remaker (the person who originally identified the problem) has posted: 

Pull out the PCIe Wireless card and run the update again. Wireless cards based on the RT3090 PCIe wireless card hang every Windows Update since the Creators update, including the Fall Creators Update and the April 2018 update. (1703, 1709, 1804)

Please read through those threads to see if it might apply to your circumstance. 

I know this is odd and it seems like none of the normal answers that are constantly given say that a Wi-Fi card will cause this problem. But lots of people have solved there update issues by simply removing their Wi-Fi card from the computer and then letting the update run.

I hope this information helps. Let us know if you get things working.

Using a USB Wi-Fi adapter after removing the original Wi-Fi card has also been reported to correct the problem if that is an option for you.

Yes, that is the thing to do. Newer Wi-fi cards that are compatible with Win10 do not have the issue according to lots of people that have switched their Wi-fi card.

I am confident that due to your symptoms if you physically remove the wi-fi card the update will complete successfully.

Hi Cindy. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

I think you're on the right track with those newer drivers released for V.1803 which may have been to address issues like you're having with it. So I'd go ahead and try installing them now to see if they'll install to v.1709, then manually Upgrade which is a much more stable and effective method than via buggy Windows Update.

To do this install Media Creation Tool from this link, choosing the button to Install Tool Now and then open the installed app and choose Upgrade This PC Now: http://windows.microsoft.com/en-us/windows-10/m...

This is the most stable way to change to the latest version (which you need anyway) and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date.

If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki...

These special steps lead up to if necessary choosing to save nothing when running the media which almost always works, and is close but not as good as a Clean Install which is also offered as an option. Your files should always be backed up if you value them at all.

If these do not help then report back any verbatim error message or behavior.

If you want to temporarily block the update then immediately after it fails try running the Hide Updates tool downloaded and installed from here: http://download.microsoft.com/download/f/2/2/f2...

If it won't find and hide the Update then you can set a Metered Connection to turn off Windows Updates for awhile until the version matures and you can try again using the method I suggest which always works best: https://www.howtogeek.com/224471/how-to-prevent...

Almost everyone with major version upgrade problems who Clean Installs the same version does not have those problems. This Clean Install should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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