No, like, it shows every network within range except for the one at our house, and other devices are able to connect to our home network, so I know it's not an issue with the wifi.
Wifi network not showing up in list of available networks
One of my family members recently gave me a factory-reset Toshiba laptop. When I try to connect it to my house's wifi network, the network does not show up in the list of available networks. Any idea what's causing this, or how to fix it? Also, I assume that my family member was able to connect the laptop to his wifi network.
Windows for home | Windows 10 | Internet and connectivity
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6 answers
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Anonymous
2018-11-12T21:05:20+00:00 -
Anonymous
2018-11-12T19:45:36+00:00 Hi,
My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.
If your computer can connect to the previous WiFi networks automatically, but there are no network names showing on the network list, then this could be an issue with the network discovery. To check if this is the case, open the Control Panel, go to Network and Internet, click Network Sharing Center, and click Advanced sharing settings, then check if the Network discovery is on. If it's not, select Turn on network discovery, then click Save changes.
If the issue persist after enabling the network discovery, you can follow other helpful steps from this article: Fix network connection issues in Windows 10.
https://support.microsoft.com/en-ph/help/10741/...
Source:
https://answers.microsoft.com/en-us/windows/for...
Hope the information provided is useful. If the issue persists, reply here and we will be glad to help you.
Angel.
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Anonymous
2018-11-12T21:43:18+00:00 It...almost works? But when I enter the info for the network (like the network's ID + password), it says that the network already exists, and it takes me to the "connect to a network" menu that's next to the time and date in the lower right corner...where the network does not appear!
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Anonymous
2018-11-12T19:32:13+00:00 Please note that I am by no means a tech genius and try to word your answers as plainly as possible.
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Anonymous
2018-11-13T03:33:18+00:00 Hello,
Try Network Reset:
https://www.kapilarya.com/how-to-reset-network-...
Let us know if this helps!
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.