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I unplugged my computer to soon and now it won´t start up again?

Anonymous
2018-12-20T22:10:36+00:00

Hi! so I have a question about something I did the other night. I was going to move my PC but before that, I had to shut it down. when choosing if I wanted to restart or shut down it said ``shut down and update´´. I pressed it and my computer went all quiet and had shut down or so I thought. obviously, I had to unplug the computer to move it so I unplugged it as soon as it shut down but now when I try to start it, it just won´t start up.  

Note that I have not been able to try and hold the power button since it doesn't work on my computer, reasons unknown.

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2018-12-22T16:42:24+00:00

    Hi Timmy

    Thank you for that information.

    If the system does not power on at all, this could be a sign of either power supply unit failure or the motherboard is not dead.

    You can unplug it for 24 hours, reconnect it then check if it powers on. Other options you can also try include swapping out memory modules.

    If none of those work, then its either PSU or the motherboard.

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  1. Anonymous
    2018-12-20T22:17:59+00:00

    Hi Timmy

    Sorry for the inconvenience caused.

    Power on and off your computer three times

    How do you do that?

    Power on, when you see the Windows Logo - power off

    Power on, when you see the Windows Logo - power off

    Power on, it will then your computer will boot into the Advanced Recovery environment

    You might be asked to sign in with your Microsoft Account or Local Account password.

    Click Advanced Options

    Click Troubleshoot

    Click Advanced Options

    Click System Restore, see if you can go back to an earlier time.

    If not, boot into the recovery environment again, then try performing a startup repair.

    If that does not work, boot into the recovery environment, then click 'Go back to previous version of Windows'

    If that does not work.

    Power on and off your computer three times

    On the third time, your computer will boot into the Advanced Recovery environment

    Click Advanced Options

    Click Troubleshoot

    Click Reset this PC

    Click Keep my files

    Choose your account

    Enter your password

    Click Continue

    Click Reset

    If that does not work.

    Go to a working computer, download, create a bootable copy, then perform a clean install.

    	Step 1: How to download official Windows 10 ISO files 

	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)



	Step 2: How to: Perform a clean install of Windows 10

	[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08)



If there are files on the drive you want to recover, see -  How to: Perform a Custom install of Windows 10

    http://answers.microsoft.com/en-us/insider/wiki...

    Step 4: how to recover your files from Windows.old:

    https://answers.microsoft.com/en-us/windows/for...

    1 person found this answer helpful.
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  2. Anonymous
    2018-12-22T16:38:12+00:00

    Thanks for your answer. 

    This solution did not solve my problem since my computer won´t power up at all. it is as if the computer is completely dead and I have tried different outlets that work for other computers but it still won´t power up. 

    Is my motherboard broken?

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  3. Anonymous
    2018-12-22T16:37:59+00:00

    Thanks for your answer. 

    This solution did not solve my problem since my computer won´t power up at all. it is as if the computer is completely dead and I have tried different outlets that work for other computers but it still won´t power up. 

    Is my motherboard broken?

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  4. Anonymous
    2018-12-21T04:52:39+00:00

    Hello,

    Try booting into Safe Mode:

    https://www.kapilarya.com/how-to-boot-windows-1...

    Let us know if this works!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP, so it is safe.

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