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How to activate Windows 7 after expiration date?

Anonymous
2018-11-18T11:05:37+00:00

Hi, I have a laptop with an OEM version of Windows 7 (sold with the laptop). Due to performance issues, I decided to wipe the hard drive and reinstall windows. I didn't have any media, so I had to download one. It worked fine, but the online activation failed and because I was busy, I kind of ignored it. The date to activate has now expired and I don't see the window with the phone number option anymore. My options are fairly limited:

This is the report produced by the diagnostic tool. I have tried going through the customer service helpline to eventually get through to the activation line but it asks me for the 6 or 7 digits blocks on my screen, which I don't have... Can anybody help?

Diagnostic Report (1.9.0027.0):

Windows Validation Data-->

Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-4THM3-74PDB-4P2KH

Windows Product Key Hash: 88kCx56CIRkBJG3+gKpBHkCTqAA=

Windows Product ID: 00371-OEM-8992671-00137

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.048

ID: {8800D351-9534-4521-862F-9EEAA3D09E0C}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Professional

Architecture: 0x00000009

Build lab: 7601.win7sp1_ldr_escrow.181110-1429

TTS Error: 

Validation Diagnostic: 

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{8800D351-9534-4521-862F-9EEAA3D09E0C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4P2KH</PKey><PID>00371-OEM-8992671-00137</PID><PIDType>2</PIDType><SID>S-1-5-21-775924319-3259384546-526914041</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE PRO C870-1E2</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>6.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20130325000000.000000+000</Date></BIOS><HWID>FDFC3D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->

Software licensing service version: 6.1.7601.23403

Name: Windows(R) 7, Professional edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00371-00178-926-700137-02-2057-7601.0000-3222018

Installation ID: 021935514132457941748072933832876412726003542114289732

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 4P2KH

License Status: Initial grace period

Time remaining: 43200 minute(s) (30 day(s))

Remaining Windows rearm count: 2

Trusted time: 18/11/2018 10:58:41

Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0x00000000

HealthStatus: 0x0000000000000000

Event Time Stamp: 10:15:2018 22:28

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:

HWID Data-->

HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAln0OSIDoBF0aszqMSBxOITgmzGd4cZZj

OEM Activation 1.0 Data-->

N/A

OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes

Windows marker version: 0x20001

OEMID and OEMTableID Consistent: yes

BIOS Information: 

  ACPI Table Name OEMID Value OEMTableID Value

  APIC TOSASU TOSASU00

  FACP TOSASU TOSASU00

  DBGP TOSASU TOSASU00

  HPET TOSASU TOSASU00

  BOOT TOSASU TOSASU00

  MCFG TOSASU TOSASU00

  WDAT TOSASU TOSASU00

  ECDT TOSASU TOSASU00

  MSDM TOSASU TOSASU00

  UEFI TOSASU TOSASU00

  ASF! TOSASU TOSASU00

  SLIC TOSASU TOSASU00

  SSDT TOSASU TOSASU00

  ASPT TOSASU TOSASU00

  FPDT TOSASU TOSASU00

  SSDT TOSASU TOSASU00

  SSDT TOSASU TOSASU00

Windows for home | Previous Windows versions | Licensing and activation

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  1. Anonymous
    2018-11-18T13:25:43+00:00

    That's good news then.

    Cheers.

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  2. Anonymous
    2018-11-18T11:20:55+00:00

    Is this what you did?

    Download the correct ISO file and make your own disk and use the Product Key that is on the COA Sticker.

    https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-download-tool

    Download: Windows ISO Downloader.exe

    Version: 6.00

    Release Date: 11 April 2018

    Requirements: Windows 7 or newer, .NET Framework 4.x, Internet Explorer 8 or newer.

    Important: As of Version 6.00, we're adding back an experimental feature to generate links for Windows 7 and Office 2010. Generation of new links for these products is throttled, and not every download is always available in every language. New links are generated on a first come first served basis, with users who enable the idle resource donation getting preferential treatment. If you have further questions, please use theWinCert Forum to get in touch, so that other users can also benefit from the discussion.

    And here are instructions on how to burn ISO images to disk:

    http://www.snapfiles.com/get/ISORecorder.html

    You change the Boot Order in the BIOS to be able to boot from your installation media:

    How to Boot Your Computer From a Disc or USB Drive

    Then do a clean install:

    http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

    The COA sticker is either on the underside of the Laptop or in the Battery Compartment.

    With a Desktop it is either on the side, rear or top of the Computer Case.

    Using the downloaded ISO file Method may require phone Activation.

    If it does require phone Activation, do not follow the Auto Prompts, but hold on for a real person to explain to as to what has been done for re-installation purposes

    "How to Activate Windows 7 by Phone"

    http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

    The above method also will require you to go to your Computer Manufacturer's website > Support and Downloads Section > locate your Model Number and Operating System > then download and install the latest Drivers for it.

    ________________________________________________

    Using the USB method in conjunction with the above Windows 7 download:

    http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html

    "How to Get and Use the Windows 7 USB/DVD Download Tool"

    http://www.sevenforums.com/tutorials/31541-windows-7-usb-dvd-download-tool.html

    ________________________________________________

    And this is very good and easy to use:

    Rufus - Create bootable USB drives the easy way

    Cheers.

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  3. Anonymous
    2018-11-18T11:45:27+00:00

    I can't quite remember where I downloaded the media from, but I made sure it corresponded to what I had on the laptop beforehand (Win 7 Pro). Yes, I did have to make a bootable USB stick to install it. I did have a number of drivers that were missing after re-installation, so I had to download and install the necessary drivers.

    Anyway, I tried phone activation one more time and when prompted to enter the first block of 6 or 7 digits of the installation code, I did nothing and waited. After being prompted a few times, I was eventually offered to speak to a real person and he did a remote session my computer and I believe this is now fixed, although I'll wait for a few days before confirming it for good. I have been given a case ID with Microsoft in case I need to contact them again.

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