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windows install server not responding

Anonymous
2018-11-02T11:20:19+00:00

for the past week or so i have been getting a message "windows installer preparing to install" then a box appears "windows install server not working" i ran trouble shooting ms program install_uninstall fix,ran as admin cmd ckdsk /f, plus several other solutions ton no avail even tried what this moderator suggested.

i have a sony vaio e series runnig win 10 on 64 bit.

i also tried unstalling the last win update and an adobe acrobat reader dc that both were done at about the same time this problem started.  when i tried reinstalling the adobe acrobat rerader itr would not install.

comon ms there must be a simple solution somewhere in your tool chest

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-01-01T14:56:09+00:00

    thanks for your efforts but this did not help as well.

    still cannot install adobe acrobat reader dc and when restarting the same box comes up preparing to intall win installer.

    any new ideas

    frustrated. i have to get the acrobat back.

    I have the same problem. A clean install is going to wipe out stuff I probably cannot get back and it does seem a sledge hammer approach. I am  not an expert on Windows 10 but somewhere there is an auto start command that lists what the installer is trying to do. This cannot be magic so where would this type of command be hidden. It is a reboot and then startup so it is being automatically triggered. Somewhere in the registry? How do we go about finding out what IS auto starting.

    etc...

    I don't know enough to know where to begin but surely Microsoft do.

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  2. Anonymous
    2018-11-02T11:48:34+00:00

    Hi HarveyKornblau ... This maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

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  3. Anonymous
    2018-11-04T15:01:10+00:00

    You are going to have to do a clean install at this point.

    The repair upgrade was the last resort, sorry.

    See link by Greg on how to do this.

    https://answers.microsoft.com/en-us/windows/for...

    3 people found this answer helpful.
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  4. Anonymous
    2018-11-03T17:11:13+00:00

    Try a repair upgrade.

    This will not wipe data or apps but make sure you back everything up just in case.

    See link by Andre on how to do this.

    https://answers.microsoft.com/en-us/windows/for...

    2 people found this answer helpful.
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  5. Anonymous
    2018-11-02T15:52:47+00:00

    Hi HarveyKornblau ... This maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

    i have tried all this before it did not help then and it did not help again.

     anymore ideas?

    2 people found this answer helpful.
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