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Realdownloader does not work after the recent Upgrade

Anonymous
2019-01-23T04:54:37+00:00

After the recent Windows 10 upgrade, I cannot download media files using Realdownloader.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-01-23T04:58:21+00:00

    Hello LaksiriF, my name is Irisdiel and I am an independent advisor. Today I'm going to be answering your question. I am going to be putting down a URL down below that is hopefully helpful to the problem you're having

    https://answers.microsoft.com/en-us/windows/for...

    I hoped this helped if it did not make sure to contact us again and thank you for reaching us.

    1 person found this answer helpful.
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  2. Anonymous
    2019-01-24T00:47:22+00:00

    Ok, that's great. Please get back to me if anything and let me know what else I can help you with. Thank you. Best regards- Irisidel H.

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  3. Anonymous
    2019-01-24T00:33:49+00:00

    Hi Irisdiel,

    Thanks for your assistance.

    I understand from a notice appearing on Real Player customer assistance website that Youtube has made some changes on their end and as as a result Realdownloader is unable to detect videos. Their engineers are working to resolve the issue. Probably we may have to wait until they resolve it.

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  4. Anonymous
    2019-01-24T00:31:57+00:00

    Hi Vijay,

    Thanks for your response and assistance. However, I understand from a notice posted on Real Player customer assistance website that Youtube has made some changes on their end and as as a result Realdownloader is unable to detect videos. Their engineers are working to resolve the issue. Probably we may have to wait until they resolve it.


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  5. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-01-23T08:00:39+00:00

    Hi LaksiriF,

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Try posting the question to Real Forums - https://customer.real.com/hc/en-us

    If this is a showstopper - If the issue has been caused due to recent Windows update - I would suggest that you uninstall the latest KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically.

    To know which update got installed

    Windows Key+i to invoke Settings > Update & Security > Click View installed update history. These KBs should be from the below list. Don't uninstall any other KB

    For 1809 - https://support.microsoft.com/en-us/help/4464619

    For 1803 - https://support.microsoft.com/en-us/help/4099479

    Make note of KB and uninstall and block it.

    Uninstall

    Windows Key + R > Type: appwiz.cpl > Enter > Click View installed updates > Select the required updates, right click, uninstall.

    Block

    Microsoft has provided a tool Show/Hide Updates tool to block the update

    Download the tool from below link

    http://download.microsoft.com/download/f/2/2/f2...

    When you run this troubleshooter, it will search for available updates and list them

    Select the update which you want to hide. Click Next and follow on-screen directions

    Do let me know if you have any more question or require further help. If above didn't work, I will supply more troubleshooting steps to solve this problem.

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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