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Designer bluetooth Mouse doesn't work in my macbook pro (OS 10.11.6)

Anonymous
2019-01-21T18:19:55+00:00

I bought a designer bluetooth mouse and it doesn't work in my macbook pro (OS 10.11.6). I can see it in my phone and my ipad, but not is recognize my macbook pro. Anyone help me?

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Windows for home | Other | Devices and drivers

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  1. Anonymous
    2019-01-25T04:36:02+00:00

    Hi Adriano,

    Thank you for replying.

    If you want to use the Designer Bluetooth Mouse with your Mac OS 10.11, then I would suggest you to contact Apple Support and they will assist you with the compatibility issue.

    Hope it helps.

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  1. Anonymous
    2019-01-22T09:07:10+00:00

    OMG, the Designer Bluetooth® Mouse is until Mac OS 10.10 the latest OS supported by Designer Bluetooth Mouse? is overpast? beautiful and without utility.

    3 people found this answer helpful.
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  2. Anonymous
    2019-01-22T06:26:28+00:00

    Hi Adriano,

    Thank you for writing to Microsoft Community Forums.

    First, try connecting the Bluetooth mouse on a different Windows/Mac computer and check if it works.

    If the mouse is working on a different computer, then I suggest you to follow the steps mentioned in Using a Bluetooth mouse, keyboard, or trackpad with your Mac and setup the Bluetooth Mouse with your MacBook.

    Also, please check the System requirements from Designer Bluetooth® Mouse because Mac OS 10.10 is the latest OS supported by Designer Bluetooth Mouse.

    If you are still facing the same issue, then I would suggest you to contact Apple Support, where you will be able to get the support for the issue that you are facing.

    Hope it helps.

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