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Windows 10 Bootcamp - Mouse and Keyboard not Working

Anonymous
2019-01-04T13:44:38+00:00

I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. Therefore, I wasn't able to complete setup for windows. Anyone able to help?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-01-04T14:25:00+00:00

    I have had this issue before. To be honest the quickest way to get around this is grab a wireless or wired keyboard and mouse, plug it in. Windows will find the usb keyboard and mouse, like a logitech and you can continue with Andre's comments. 

    You need to run bootcamp on the mac side and make a windows drivers usb. I find it odd you have no keyboard, its usually the trackpad that is the PITA. 

    Good luck. 

    Joe

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  1. Anonymous
    2019-01-04T14:29:15+00:00

    I have windows 10 pro

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  2. Anonymous
    2019-01-04T14:13:41+00:00

    Which version of Windows 10 did you install?

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  3. Anonymous
    2019-01-04T14:28:56+00:00

    This may work, I have a Razer gaming mouse and I think it should work, the only issue that my external SSD uses up my only USB to USB-C Dongle so untill I get another one, I'll try some other methods.

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  4. Anonymous
    2019-01-04T14:12:28+00:00

    The article says I need to be logged in, but I cannot do that because I was not able to set up windows 10.

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