Realtek Microphone Driver.

     I have been looking for months for a microphone and had just purchased one recently and the thing has not cooperated with me one bit.  I have set it to default device and still the problem persists.  I suspect that it is a problem with the drive because the microphone is new and I tried a different microphone during December and the same thing was still happening.  I cannot use their official site because I don't speak or read Japanese.  Could a person help me with my problem?

Have a close look at the microphone as many of them have a small On and OFF switch on them.

Hi Bananabuddy1245,

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Windows Key+I > Privacy > Microphone

1. Set allow access to the Micrphone on this device
2. Allow apps to access your microphone - Make it ON
3. Choose which apps can access your Microphone - If needed make required to ON.

If above doesn't work -

Please try these options one by one and check after each option.

1. Run Hardware & Devices / Audio Troubleshooters

Type Troubleshoot in Windows Start Search box > Click Troubleshoot >

A. Click Hardware & Devices > Run the Troubleshooter

B. Click Playing Audio > Run the Troubleshooter

C. Recording Audio > Run the troubleshooter

D. Speech > Run the troubleshooter

2. Microphone is not disabled and is set as default

Type Sound in Windows Start Seach box > Click Sound > Under Recording tab, right click on an empty space and select, Show disconnected devices and Show disabled devices > Select Microphone and click on Properties and make sure that the microphone is enabled > You may also check if the microphone that you are using is set as default.

3. Set up microphone

Type microphone in Windows Start Search box > Click Set up a Microphone > Select required type of microphone (for internal mic, select Others) > Follow the onscreen directions to set it up

4. Take actions related to Audio Driver

Windows Key+X > Device Manager > Sound, Video & game controllers > Right Click on the entry below > Properties > Driver Tab >

A. Roll Back - If Roll back driver is enabled, roll it back

B. Uninstall - Uninstall Device and restart to reinstall it automatically

C. Download and reinstall the driver from computer manufacturer's website - If you face issue, let me know your computer make and model?

(Source - https://support.microsoft.com/en-us/help/402699...)

5. Check out other steps in HP Guide for Microphone Not Working

https://support.hp.com/in-en/document/c03421813

Do let me know if you have any more question or require further help. I would be happy to work with you to take you though this problem.

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi BB. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

Please run the Recording Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot.

Try these fixes next:

http://maxedtech.com/fix-microphone-not-working...

https://windowsreport.com/windows-10-wont-recog...

Some report that what worked is turning off Fast Startup at Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do > Change Settings Currently Unavailable > uncheck the box for Fast Startup, Save Settings. Restart and then disable Hibernate file to clear it, restart PC again and enable Hibernate again: https://www.groovypost.com/howto/enable-hiberna...

Right click the volume icon in System Tray at right end of task bar, open Recording Devices, see if the microphone is listed, set it as Default device.

Type Microphone in Start Search, open Set up Microphone, scroll down to Microphone and choose Get started to set it up.

Try rolling back the sound controller drivers in Device Manager reached by right clicking the Start Menu. Choose Sound controller device, then Driver tab, then Roll back if available.

Update the Sound drivers from the PC's Support Downloads web page. While there make sure you also have the latest Chipset, Display, Network, USB and all other drivers, comparing with the version presently installed in Device Manager.

If no newer driver then uninstall the ones presently installed in Device Manager, reached by right clicking the Start Button. Restart PC to reinstall.

When did this behavior begin? If you have an idea you might be able to System Restore back to a point before it began: http://home.bt.com/tech-gadgets/computing/how-t...

It's possible this was caused by a Windows Update so if nothing above works, go to Settings>Update & Security>Windows Update, check the Installed Updates list for Updates that might have been just installed, try uninstalling them using the Uninstall button present there. Then hide the Updates using the Hide Updates tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

If this was caused by Version 1809 update (which you can confirm at Settings > System > About) then you can roll back Version 1809 in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool downloaded from here: http://download.microsoft.com/download/f/2/2/f2...

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This solves many problems and will also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

But remember that Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Refresh that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.