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after installing update for windows 10 and restart my laptop, it went to disk checking error, i thought it was just normal, then i felt worried when it takes almost 5 hours and haven't finished checking yet, so i power off my computer but every time i opened it, it goes into disk checking error. i tried to perform the clean install but it wont push through and ended up into 0x80300002 error. pls help me in this issue.
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HI Jeffrey,
Do you have already have Windows 10 media built?
If so, Boot it to your laptop, then Get to a page where it shows you all your partitions, highlight and delete them all, until you have 1 unpartitioned drive, then click “next” and the install process will start.
Let me know if this helps, we’ll try to figure this out!
hi charlie,
actually i have already done that, deleted all available partition during clean install, after clicking "New" tab, then error 0x80300002 appeared and stop there, i cannot install may windows back. is there other way to do it?
jeff
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Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
Your disk might be failing. Does your laptop have built in Diagnostics? Run the hard drive test and let us know what it reports.
hi sumit,
i am not an expert in computers, i don't know if my laptop has a built in diagnostics. right now my laptop won't booth, so i downloaded media creation tool to boot my laptop and then do the clean install, deleted all available partition during clean install, after clicking "New" tab, then error 0x80300002 appeared and stop there. can i perform the hard drive test in command prompt? coz i can still access the command prompt.
jeff
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Hi Jeffrey, I’m Virginia an independent advisor here.
Chkdsk can take several hours - longer than 5 depending on the size of your hard drive, I have a 2Tb drive which can take over 24 hours to complete a scan & yes it will will appear to stall at several points.
If you wish to stop a chkdsk at every startup either allow it to complete or once logged in open cmd prompt/powershell with admin & type/paste: fsutil dirty query C: & click enter.
