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File explorer window opens every time I exit full screen

Anonymous
2019-02-05T06:03:01+00:00

I just recently did a clean reinstall of my Windows 10 Home (aprox 1 week ago), the first days where going awesome, but since yesterday I've been suffering a weird problem: everytime I do something using full screen mode (watching a youtube video, hitting F11, playing a game, etc) and I exit such mode, a File Explorer window opens by itself (always in the Quick access windows). What can I do to stop this?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-02-05T06:11:13+00:00

    Hi SekkeyWho

    Considering you just reinstall Windows 10, you might be missing some pending updates.

    Click Start > Settings > Update & security > Windows Updates > Check for updates.

    Download and install any pending updates, restart then check if stability is restored.

    Also...

    Try these first to see if they work:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    Also run the System File Checker utility:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system

    Check your hard disk for any errors:

    Click Start

    Type: CMD, from the results, right click Command prompt

    Click 'Run as Administrator'

    At the Command Prompt, type: chkdsk /r /f

    Hit Enter

    When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

    Its possible there is an issue with your display driver.

    Press Windows key + X

    Click Task Manager

    Select the Processes tab

    Scroll down to Windows Explorer then select it

    Click Restart

    If that does not work:

    uninstall your display driver:

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Uninstall

    Exit Device Manager

    Restart

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-02-05T06:05:33+00:00

    Hi SekkeyWho,

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    To start with, please execute following steps and let me know

    1. CTRL+SHIFT+ESC to start Task Manager

    Locate Windows Explorer in Processes tab > Right Click > End Task

    Now at the top File > Run new task > Put explorer.exe and Enter

    1. Run SFC Scan & DISM

    How to - https://answers.microsoft.com/en-us/windows/for...

    1. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    1. To test only - Create a New User Account and login with this new User Account to rule out corruption in user profile

    https://support.microsoft.com/en-us/help/402692...

    1. I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

    https://www.tenforums.com/tutorials/16397-repai...

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Do let me know if you have any more question or require further help. I would be happy to work with you to take you though this problem.

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  2. Anonymous
    2019-02-05T07:06:58+00:00

    Thank you so much! Both this and the other answer I received were really helpful and you solved my problem. Thanks!

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