After fighting with the "Virtual Agent", I finally got thru to a live person, though they didn't have any clue either. After 20 minutes or so back and forth, I received the following:
Alright. Thank you for sharing this concern to us. Currently the MSN has making a changes on website, and it is offline. Probably they are making changes. MSN should be up soon within 24 hours.
I'll give them another day, then I'll have to start looking for a new homepage I guess. Really hate to do that, though.
