Share via

Can't start game because of graphics card

Anonymous
2019-01-10T17:26:14+00:00

Hi guys,

I want to play Warhammer Mark of Chaos on my Windows 10 laptop. But when I start the game, I get a notification that it won't start because of my graphics card. I can't imagine that my graphics card is not good enough because I bought my laptop about two years ago and the game is from 2008. Does anybody have any idea how I could work around this? (I have no idea about graphics cards and what is good or not) Your help would be very much appreciated!

My card name: Intel(R) HD Graphics 530

Graphics card minimum: 256 MB NVidea GeForce 6800 GS 256 MB Radeon X800

Recommended graphics card: 256 MB NVidia 7800 ATI X1800 or greater

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

4 answers

Sort by: Most helpful
  1. Anonymous
    2019-01-11T09:30:45+00:00

    [EDIT: Is your game on disc or a download from an online retailer ? ]

    "I have no idea about graphics cards and what is good or not"

    Check out the benchmarks for the games in the review below. They will help you to determine if your Nvidia 960M is

    suitable for games you may want to play in future. 

    (If you click on the game titles you will be taken to a detailed benchmark page)

    https://www.notebookcheck.net/Nvidia-GeForce-GTX-960M-Review.137893.0.html

    • System requirement sites normally only show the minimum and recommended graphics card for the games, but if you

    check the system requirements sites for the games benchmarked in the review above it will help you to compare

    your 960M with desktop model graphics cards that are shown on the system requirement sites for other games you may want to

    play future that have not been benchmarked with your 960M.

    • Note that to get the best from a game it is desirable to be in the 'recommended' range.

    It may seem a bit overwhelming at first, but if you do a search for reviews of the different desktop gpu's shown in the requirements

    you will get a good idea of what to expect from your 960M.

    btw - the GTX7800 is an antique in gpu terms. If you are getting a message that the hardware is incompatible because your machine

    is using the Intel HD 530 it's probably due to Integrated graphics not having any VRAM .

    I reckon the HD530 has as much processing power as the GTX7800 did, but some games are programmed to knock back any gpu

    without VRAM. Even though the 256MB requirement of Warhammer is piddling by current standards.

    .

    1 person found this answer helpful.
    0 comments No comments
  2. Obsessive Power 450 Reputation points Volunteer Moderator
    2019-01-10T21:15:25+00:00

    Hi,

    Your laptop contains a dedicated GTX 960M GPU, which should work with this game.  The Nvidia GPU driver contains a software layer called 'Optimus' that is designed to intelligently switch from the Intel Integrated graphics to the dedicated Nvidia GPU.

    There could be a number of reasons why 'Optimus' isn't switching to the dedicated GPU:

    1. The Nvidia Services in Windows have stopped.
    2. There is an issue with your Nvidia graphics driver.
    3. Laptop power settings are incorrect.

    You can attempt to fix this by removing your graphics card driver and downloading either a new version or an older version directly from Nvidia's website and installing said driver.  See if this fixes your issue.

    I found a similar problem on this (none Microsoft Website) called Tom's hardware.  There are some possible fixes here:

    http://www.tomsguide.com/answers/id-1988136/laptop-dedicated-gpu.html

    It relates to older hardware, but the issue is still the same.

    0 comments No comments
  3. Anonymous
    2019-01-10T20:35:48+00:00

    I see that I also have a NVIDIA GeForce GTX 960M card. Don't know if that helps or not.

    0 comments No comments
  4. Anonymous
    2019-01-10T17:28:05+00:00

    Hello,

    The intel graphic card is an integrated one, not dedicated, so the problem may come this way

    0 comments No comments