Game bar records only audio

Thank you for replying, my pc is brand new it wouldn't be a drivers problem. I watched the video again and i found out that is actually recording as i can see the mouse pointer moving but its recording the lobby in the game and not the game so you would see a static picture with the pointer moving around. Apparently it only records the lobby

Hi Inzifon, thanks for your question. I'm Graeme, a Microsoft Community expert and fellow user.

There could be a few reasons why your recording didn't work correctly, such as outdated graphics drivers or even DRM on the game preventing recording.

Have a read through this Xbox Support article which gives some steps to try to troubleshoot the problem:

https://support.xbox.com/en-US/xbox-on-windows/...

You could also try reinstalling or updating your graphics drivers. Depending on the brand of your graphics card, the drivers can be found in the below links:

AMD Radeon:

https://www.amd.com/en/support

NVIDIA GeForce:

https://www.geforce.com/drivers

Intel Graphics:

https://downloadcenter.intel.com/product/80939/...

Please let me know how you go! Thanks!

Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi INzi. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

1. Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS, network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

2. See fixes here for GameBar:

https://www.askvg.com/fix-game-bar-is-not-openi...

https://support.xbox.com/en-US/xbox-on-windows/...

https://support.microsoft.com/en-us/help/402858...

3. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

4. If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

If you receive a popup asking if this solved your problem please ignore it, as it will remove my ability to help you and others may also not help. Please wait until after the issue is resolved to answer the popup or mark your question answered to help others.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.