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Systems (KB4023057) -Error 0x80070643

Anonymous
2019-01-17T09:42:55+00:00

Cannot update

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-01-17T10:43:24+00:00

    Hello,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Try installing 'KB4023057' manually using Update Catalog:

    https://www.kapilarya.com/manually-download-and...

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    1 person found this answer helpful.
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  2. Sumit D - IA 165.5K Reputation points Independent Advisor
    2019-01-17T09:55:27+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    This is a known issue. Please check the marked answers in this sticky post.

    https://answers.microsoft.com/en-us/windows/for...

    1 person found this answer helpful.
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  3. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-01-17T09:44:13+00:00

    Hi millcoby,

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    I recommend that you do a manual update for this KB.

    1. Windows Key+X > Windows Powershell (Admin)

    Type following (or copy and paste following) one by one and Enter

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    1. Type following in Windows Start Search box (Cortana) and hit Enter %systemroot%\Logs\CBS > Rename CBS.Log to something else.

    If it doesn't allow you to rename - Type services in Windows Start Search box > Click Services > Scroll down to find the Windows Modules Installer service and double-click on it > Set its startup type to Manual > Reboot your computer

    Go to C:\Windows\Logs\CBS > Rename CBS.Log > Reboot your computer > Then go back into the Services App and set Windows Modules Installer Service back to Automatic Startup (Note CBS log files contain information about windows update, SFC etc)

    (Source - https://partnersupport.microsoft.com/en-us/par_...)

    1. You can download the updates from Microsoft Catalog and update manually. Search for relevant KB in the Catalog.

    Microsoft Catalog - https://www.catalog.update.microsoft.com/Home.aspx

    Do let me know if you require any further help on this. Will be glad to help you.

    1 person found this answer helpful.
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