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Windows 10 generic error

Anonymous
2019-01-03T17:53:28+00:00

My computer has diagnosed a 'generic error Windows 10'.  Please could someone tell me how to resolve this?  Thanks.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-01-03T22:53:57+00:00

    Thanks so much for your response.  I'm afraid I don't understand the first sentence! It's a bit technical for me! Yes, computer is starting and working but is slow and I've noticed a few glitches. I was just doing a check for any faults when the message came up about the error.

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  2. Anonymous
    2019-01-03T17:54:45+00:00

    Hi.

    Run the SFC command when troubleshooting a buggy Windows system. SFC works by scanning for and replacing system files that are corrupt, missing, or changed. Even if the SFC command doesn’t repair any files, running it will at least confirm that no system files are corrupted and then you can continue to troubleshoot your system with other methods. You can use the SFC command as long as the computer itself will start. If Windows will start normally, you can run it from an administrative command prompt. If Windows won’t start normally, you can try starting it in Safe Mode or in the recovery environment by booting from your installation media or recovery disc.

    https://support.microsoft.com/en-us/help/929833...

    Would you be so kind to say if this solved the problem?

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